Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Reppert

Coal Township,PA

Summary

Dynamic professional with extensive experience in patient care and emergency response at Knoebels Amusement Resort. Proven ability to implement care plans and advocate for clients while maintaining effective communication. Skilled in incident management and team collaboration, ensuring a safe and supportive environment for all.

Overview

27
27
years of professional experience

Work History

Telecommunications

Knoebels Amusement Resort
Elysburg, Pennsylvania
05.2019 - 08.2025
  • Received and processed calls from park visitors, staff, and potentially external emergency services.
  • Coordinated the dispatch of security, medical, or other necessary personnel to the appropriate locations within the park.
  • Relayed information between different departments or individuals within the park, ensuring everyone is aware of the situation.
  • Kept track of the status of various park operations and personnel. Maintained detailed records of all communication and incidents.

Certified Nursing Assistant

Maria Joseph Manor
Danville, PA
06.2012 - 02.2014
  • Provided daily nursing care to assigned residents with kindness and attention.
  • Assisted residents with grooming, bathing, and personal hygiene, especially those with low mobility.
  • Helped residents with meals and ensured they received proper nutrition.
  • Observed and reported changes in residents' behaviors to the assigned supervising LPN or RN.
  • Supported residents' mobility and comfort by assisting with movement and repositioning.

Home Health Aide

Bayada Nurses
Bloomsburg, Pennsylvania
05.2008 - 08.2010
  • Helped with tasks such as bathing, dressing, grooming, toileting, and eating.
  • Helped with maintaining hygiene, assisted with transfers, and provided support with mobility.
  • Helped with meal preparation, laundry, and other light housekeeping tasks.
  • Offered encouragement and reassurance, creating a positive and comfortable environment for the child.

Nursing Assistant

Maria Joseph Manor
Danville, Pennsylvania
06.2001 - 08.2005
  • Provided daily nursing care to assigned residents with kindness and attention.
  • Assisted residents with grooming, bathing, and personal hygiene, especially those with low mobility.
  • Helped residents with meals and ensured they received proper nutrition.
  • Observed and reported changes in residents' behaviors to the assigned supervising LPN or RN.
  • Supported residents' mobility and comfort by assisting with movement and repositioning.

Cashier

Sheetz
Elysburg, Pennsylvania
07.1998 - 05.2001
  • Operated the point-of-sale system to process customer transactions.
  • Made the made-to-order food and drinks according to customer requests.
  • Ensured shelves and coolers were adequately stocked with merchandise.
  • Maintained a clean and organized storage environment.
  • Provided assistance and information to customers.

Education

High School Diploma -

Shamokin Area Jr/Senior High School
Coal Township, PA
06-1999

Skills

  • Emergency response
  • Care plan implementation
  • Patient care
  • Client advocacy
  • Team collaboration
  • Health monitoring
  • Incident management
  • Effective communication
  • Conflict resolution
  • Time management
  • Problem solving

Timeline

Telecommunications

Knoebels Amusement Resort
05.2019 - 08.2025

Certified Nursing Assistant

Maria Joseph Manor
06.2012 - 02.2014

Home Health Aide

Bayada Nurses
05.2008 - 08.2010

Nursing Assistant

Maria Joseph Manor
06.2001 - 08.2005

Cashier

Sheetz
07.1998 - 05.2001

High School Diploma -

Shamokin Area Jr/Senior High School