Heather Rivera
Raleigh,NC
Summary
To obtain a position that will allow me to fully utilize my skills and abilities to drive improvement and promote long term growth and viability of a competitive customer-oriented company. I am looking for a position that will give me an opportunity for growth and development to progress my career.
VPI Program Manager Assistant Technician working cross functionally to ensure that build schedule is met, support the Program manager and all stake holders and meet business and customer needs. Assists team members and managers with maintaining calendars, receiving, and composing communications and replying to inquiries. Strengths include communication and documentation processes. Reliable and dedicated with 17 years’ experience.
Overview
17
17
years of professional experience
Work History
Program Manager Assistant
Rocky Mount Engine Plant
01.2024 - Current
- Lead and coordinate meetings related to deviations and releases pertaining to the program.
- Process DCN requests when necessary. (Date change notices) for releases.
- Look up inventory in Oracle.
- Met schedule and deadlines by ensuring that work was completed efficiently.
- Assisted production and distribution of memos, email updates and other forms of communication.
- Kept project progress aligned with customer timelines and quality requirements through close attention to short and long-term needs.
- Worked with senior project leaders to create project scopes and implement road maps.
- Assisted in preparation of project related reports for use by program managers and design teams.
- Tracked and reported on all open and closed change requests.
- Completed all daily administrative tasks, including responding to emails, filing paperwork, and submitting customer requests promptly.
- Coordinated with the program manager to understand project needs and provide needed support to meet targets.
- Wrote and tracked plant releases.
- Managed deviations for VPI and work on resolving issues with builds
Product Certification and Compliance Technician
Rocky Mount Engine Plant
01.2022 - 01.2024
- Coordinate and manage product requirements and product change management processes in order to ensure that specification documents (e.g., drawing, structure, standards, and software) are clear, concise and valid across the organization.
- Conduct audits of product specification documents and ensure adherence to product release standards.
- Writing and processing releases.
- Work with cross-functional groups to address related issues.
Plant Implementation Technician
Rocky Mount Engine Plant
05.2017 - 01.2019
- Track and support implementation of engineering releases for VPI programs to meet the build phase deadlines.
- Work with manufacturing and engineering to break down barriers that hold up engineering releases.
- Support implementation of assigned VPCR projects that are ready at the plant implementation stage.
- I work with engineering, purchasing, materials and manufacturing to implement VPCR’s efficiently.
- Managed a Class 3 VPCR engine program build throughout the stages of the process.
Assembly Technician
Rocky Mount Engine Plant
08.2011 - 05.2017
- Certified Technician within my team
- United Way representative
- Completed daily functional over checks for team.
- Led shutdown crew for housekeeping initiative.
- Trained numerous operators to certification.
Assembly Technician
Jamestown Engine Plant
08.2008 - 08.2011
- Certified technician on the assembly production line.
- Completed daily functional checks.
- Participated in Kaizen and 5S projects.
- Cross-trained throughout the plant.
Education
Data Management and Analysis Certificate -
Nash Community College
Criminal Justice
St Clair Co. Comm. College
Skills
- Sensitive material handling
- Issue response and resolution
- Support resource on projects and work assignments
- Monitor and communicate project status to project team
- Support for the design and development of project plans and timelines
- Assist in managing project risks
- Verifying information (eg, drawing, structure, and standards)
- Conduct audits
- Excel
- Microsoft Word
- Power Point
Timeline
Program Manager Assistant
Rocky Mount Engine Plant
01.2024 - Current
Product Certification and Compliance Technician
Rocky Mount Engine Plant
01.2022 - 01.2024
Plant Implementation Technician
Rocky Mount Engine Plant
05.2017 - 01.2019
Assembly Technician
Rocky Mount Engine Plant
08.2011 - 05.2017
Assembly Technician
Jamestown Engine Plant
08.2008 - 08.2011
Criminal Justice
St Clair Co. Comm. College
Data Management and Analysis Certificate -
Nash Community College