Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Rodarte

Grandview,TX

Summary

Proven ability to communicate effectively and solve complex problems, ensuring compliance with regulations while managing high-stress situations. Holds a Texas Claims Adjuster license and excels in data analysis and attention to detail. Versatile Claims Adjuster bringing proficiency in investigating, negotiating, and settling insurance claims. Known for exceptional communication skills. Always proactive and resourceful, making positive impacts on operational efficiency and customer satisfaction rates.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Claims Adjuster

Eberls
Dallas, TX
10.2024 - Current
  • Analyzed, evaluated and processed insurance claims to determine coverage, liability and damages in accordance with policy terms and state regulations.
  • Communicated regularly with claimants via phone calls, emails or letters regarding status updates or additional documentation requests.
  • Handled difficult conversations professionally while maintaining composure during high-stress situations.
  • Examined claim forms and other records to confirm coverage for loss or damage.
  • Utilized various computer software programs and databases to complete claims analysis.
  • Managed caseloads efficiently while meeting tight deadlines without compromising quality standards.

Owner/Operator

KH Cattle Co.
Grandview, Tx
04.2021 - Current
  • Currently run 4,000 acres of cattle, planting, and harvesting.
  • Managed all aspects of the daily operations including personnel, inventory control, budgeting, pricing.
  • Provided friendly and engaging customer service to internal and external customers.
  • Developed and maintained relationships with clients, suppliers, and subcontractors to ensure successful completion of projects.
  • Utilized excellent problem solving and critical thinking abilities to develop solutions for animal health issues.
  • Developed strong organizational skills to manage multiple ranch operations simultaneously.
  • Managed financial records, including budgets, payrolls, and accounts receivable and payable.
  • Directed crop production operations, such as planning, tilling, planting, fertilizing, cultivating, spraying and harvesting.

Director of Transportation

Maypearl ISD
Maypearl, TX
08.2017 - 03.2023
  • Directed all aspects of project management including planning, budgeting, staffing, scheduling, monitoring, and reporting.
  • Provided leadership in times of crisis or change initiatives.
  • Conducted pre-trip and post-trip inspections of school bus to verify safety and functionality.
  • Displayed strong problem solving skills when dealing with difficult situations involving students or parents.
  • Responded quickly and appropriately to any emergency situations that arose during transportation.
  • Maintained accurate records of attendance, mileage logs, fuel consumption levels, and maintenance reports.
  • Collaborated with external vendors for procurement of supplies or services needed by the school.
  • Advised administration on ways to improve communication between home and school through newsletters, email blasts or other forms of outreach.
  • Implemented appropriate disciplinary measures when necessary in accordance with school policies.
  • Managed a team of drivers, dispatchers and other personnel involved in the transport process.
  • Communicated emergencies, delays due to weather, and carrier schedule changes to customers and supervisors.
  • Provided training on safe driving practices, route optimization techniques and other topics related to transport operations.
  • Evaluated new technologies that could improve the efficiency of transport operations.
  • Monitored fleet performance to ensure compliance with company standards and relevant laws and regulations.
  • Implemented efficient routes and schedules for employees, promoting fuel consumption.
  • Scheduled regular inspections of vehicles by mechanics for preventive maintenance purposes.

Preschool Director

Children's Journey
Mansfield, TX
04.2011 - 07.2017
  • Performed administrative tasks such as budgeting, scheduling, payroll and recruiting new staff members.
  • Implemented strategies to improve communication between parents, teachers and administrators.
  • Analyzed assessment data to identify areas of improvement within the program.
  • Facilitated a safe learning environment by monitoring student behavior and implementing positive discipline strategies.
  • Planned and implemented developmentally appropriate curriculum for preschoolers, fostering their physical, social, emotional and cognitive growth.
  • Provided guidance to staff on best practices in early childhood education.
  • Advised faculty on how to create age-appropriate lesson plans that engage students while promoting lifelong learning skills.
  • Ensured compliance with state licensing regulations for childcare centers.
  • Monitored health and safety standards in the facility, ensuring a clean and secure environment for children.
  • Evaluated teaching techniques used by staff members to ensure they are meeting educational objectives.
  • Completed ongoing training and courses to remain updated on childcare standards and procedures.
  • Hired, engaged and developed supportive team of caregivers and educators.
  • Managed and oversaw budget and accounts to maintain profitability.

Education

High School Diploma -

Midlothian HS
Midlothian
01.2006

Tarrant County College
Arlington

Skills

  • Attention to detail
  • Advanced oral and written communication skills
  • Casualty and property loss
  • Decision-making
  • Problem-solving
  • Claims investigation
  • Record preparation
  • Advanced computer skills
  • Texas Claims adjuster license
  • Data entry
  • Data analysis

Certification

  • All Lines Claims Adjuster
  • Child Care Directors License
  • Class B CDL License
  • CPR and First Aid Certified

Timeline

Claims Adjuster

Eberls
10.2024 - Current

Owner/Operator

KH Cattle Co.
04.2021 - Current

Director of Transportation

Maypearl ISD
08.2017 - 03.2023

Preschool Director

Children's Journey
04.2011 - 07.2017

High School Diploma -

Midlothian HS

Tarrant County College

Similar Profiles

CREATE PROFILE