HEATHER Rosen
Washington Township
Summary
Medical Assistant with over three years of experience in high-pressure environments. Skilled in collecting patient vitals and providing administrative support to healthcare professionals. Proven ability to enhance workflow efficiency and patient care quality.
Overview
19
19
years of professional experience
Work History
Medical Assistant/Receptionist
Genesis Orthopedics & Sports Medicine
Ridgewood
05.2024 - Current
- Managed patient scheduling and appointment confirmations in a fast-paced clinic environment.
- Handled incoming calls and addressed patient inquiries with professionalism and care.
- Assisted healthcare providers with patient examinations and medical procedures efficiently.
- Greeted patients and visitors warmly upon arrival to enhance their experience.
- Managed appointment scheduling using electronic health record systems efficiently.
- Collected patient information and verified insurance details accurately.
- Handled medical records with confidentiality while ensuring compliance with regulations.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Called patients to confirm scheduled appointments and obtain additional details.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Gathered and sorted client medical records and bills.
- Facilitated communication between employers, employees, insurance companies and case managers regarding workers compensation claims.
MEDICAL ASSISTANT
Monter Cancer Center, Lake Success
06.2021 - 05.2024
- Prepared patients for treatment by performing vital signs assessments and recording height and weight.
Collected specimens and assisted providers in specimen collection procedures.
Conducted electrocardiograms to support diagnostic efforts.
Supported nursing staff with various tasks to enhance patient care.
Maintained cleanliness of treatment rooms to ensure a safe environment.
Monitored and replenished medical supplies to avoid shortages.
Executed all duties assigned by nurses, managers, and doctors efficiently.
Real Estate Agent
Town Real Estate Group
New York
09.2013 - 05.2018
- Worked as Both a Selling and A Buyer Agent Successfully guided homebuyers and sellers through the sale and purchase of properties Educated buyers and sellers on the housing market Maintained monthly email blasts
- Generated extensive client base through aggressive marketing and personal referrals from satisfied buyers and sellers Completed Board packages from start to finish Displayed effectively communicating with seller's buyers and banks Excelled in client development and customer follow up Maintained monthly rentals of 200 properties available Updated rental availabilities daily.
SALES EXECUTIVE
Rocawear
07.2006 - 08.2013
- New York Licensor for outerwear brands ,Steve madden,Coogi men's and ladies, Baby Phat, Opened new accounts through cold calls and email Worked FAME and MAGIC tradeshows Used A2000, prepared weekly sales reports for both sales executives within showroom and sales reps outside showroom Helped accounts payable collect money, paper work needed in order to process orders Followed up with EDI or po to follow orders.
Education
Associate of Science - Nursing
Molloy College
US, Rockville Centre, NY02-2027
Certification
MEDICAL ASSISTANT , Rockville
Centre, NY03-2021
ASSOCIATE - Fashion Merchandising
Fashion Institute of Technology
New York, NY01.2005
Skills
- Customer relations management
- Microsoft Office Suite
- Communication skills
- Customer service excellence
- Market analysis expertise
- Medical assistance and phlebotomy
- Medical terminology proficiency
- Indirect patient care support
- Electronic health records management
- Vital signs assessment
Accomplishments
- 2 year award winner at Northwell for outstanding dedication to patient care and for going above and beyond the call of duty.
Skills
- Patient Flow Management
- Procedure Assistance
- Inventory Management
- Patient-Focused Care
Timeline
Medical Assistant/Receptionist
Genesis Orthopedics & Sports Medicine
05.2024 - Current
MEDICAL ASSISTANT
Monter Cancer Center, Lake Success
06.2021 - 05.2024
Real Estate Agent
Town Real Estate Group
09.2013 - 05.2018
SALES EXECUTIVE
Rocawear
07.2006 - 08.2013
Associate of Science - Nursing
Molloy College
Certification
MEDICAL ASSISTANT , Rockville
ASSOCIATE - Fashion Merchandising
Fashion Institute of Technology