Heather Russell
Eltopia
Summary
Adaptable professional with a background in customer service and cleanliness oversight. Strong focus on teamwork and stress tolerance, committed to promoting safety and maintaining high operational standards.
Dynamic individual with hands-on experience in, kitchen management, and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Drive-Thru Cashier
Wendys Fast Food
Kennewick, WA
11.2024 - 01.2025
- Operated point-of-sale system to process customer transactions efficiently.
- Handled cash and credit transactions, ensuring accuracy in financial exchanges.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Ensured cleanliness and organization of work area to uphold health standards.
Housekeeping and Laundry Attendant
Log Cabin Resort & Campground
Inchelium, WA
03.2022 - 06.2022
- Oversaw cleanliness and organization of guest accommodations to enhance overall guest experience.
- Oversaw laundry equipment functionality to support resort operations and maintain high standards of cleanliness.
- Monitored and organized inventory of cleaning supplies, enhancing accuracy and ensuring consistent availability.
- Ensured strict adherence to safety procedures while managing cleaning chemicals and equipment.
- Operated laundry equipment efficiently to manage linens and towels for resort operations.
- Promoted a safe working environment by adhering to established safety guidelines during all tasks performed.
- Delivered exceptional customer service experiences through prompt response to guests'' requests or concerns related to housekeeping matters.
Education
Connell High
Connell, WA06-1993
Skills
- Cleaning and sanitation
- Excellent communication
- Customer service
- Problem-solving
- Food safety awareness
- Taking and preparing orders
- Teamwork and collaboration
- Food service
- Stress tolerance
Certification
.
- [Area of certification] Training - [Timeframe] HAZMAT, RAD certified
Timeline
Drive-Thru Cashier
Wendys Fast Food
11.2024 - 01.2025
Housekeeping and Laundry Attendant
Log Cabin Resort & Campground
03.2022 - 06.2022
Connell High