Word processing software
Hi, I’m
Heather Ruttenbur
Stanley,NC
Summary
Insightful and dedicated Travel Agent with exceptional customer service, time management, and problem-solving abilities. Extensively traveled with a focus on building long-lasting relationships to drive sales. Performance-focused professional with an articulate and collaborative nature. Seeking a new role in a dynamic agency environment with room for growth and career advancement. Dedicated and meticulous Solutions Consultant with over 3 years of experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Flexible and focused team player with expertise in customer relationship management, document control, time management, and complex problem-solving. Dependable self-starter seeking to leverage background into a data entry role with a progressive organization.
Overview
4
years of professional experience
1
Certification
Work History
Archer Travel, Stanley, NC
Independent Travel Agent
2024.03 - Current (6 months)
Job overview
- Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings and rental car reservations.
- Stayed up to date on travel industry, policies and restrictions.
- Planned, described and sold itinerary tour packages and promotional travel incentives.
- Completed ongoing training with company and travel partners.
- Recorded and maintained information on clients, vendors and travel packages.
- Coordinated ground transportation to and from accommodations for clients.
- Booked transportation and hotel reservations using computer or telephone.
Sleeptime Mattress, Dallas, NC
Administrative Assistant
2020.10 - 2023.11 (3 years & 1 month)
Job overview
- Organized and maintained filing systems for physical and electronic documents, ensuring the accuracy and confidentiality of records.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Created travel arrangements for senior managers according to their requirements.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; and placing and expediting orders for supplies.
Education
American InterContinental University , Schaumburg, IL
Bachelor of Science from Criminal Justice
2026-05
Career Technical Institute , Washington, DC
Associate of Arts from Aministrative/ Executive Secretary
2017-03
Skills
- Cultural Sensitivity
- Tour Package Creation
- Administrative tasks
- Executive Travel
- Check processing
- Appointment Scheduling
- Calendar Management
- Invoice Processing
- Data Entry
- Clerical Support
- Research
- Meeting planning
- Database Management
- Computer Proficiency
- Understands grammar
- Multi-Task Management
- Administrative Support
- Highly organized
- Microsoft Word
Accomplishments
- Award for academic achievements with a score of 3.8 GPA
Certification
- registration Florida R #35395
- ST# 2001330-10
- Hawaii # TAR-6612
- Washington # 603352551
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Work from home option4-day work weekFlexible work hoursHealthcare benefitsCareer advancement401k matchPaid time offPersonal development programsWork-life balanceSoftware
Spreedsheet software
Presentation software
Email management
Data Entry
Digital Calanders
Video conferencing
Social media management
Instant messaging
HTML
Java
Operating systems
UI/UX
Python
Illustration software
Photoshop
Design software
Desktop publishing
Video creation software
Interests
Engagiing into new developments/ investments
Traveling to more destinations
Managing big promotions
Learning more about science studies
Timeline
Independent Travel Agent
Archer Travel
2024.03 - Current (6 months)
Administrative Assistant
Sleeptime Mattress
2020.10 - 2023.11 (3 years & 1 month)
American InterContinental University
Bachelor of Science from Criminal Justice
Career Technical Institute
Associate of Arts from Aministrative/ Executive Secretary
- registration Florida R #35395
- ST# 2001330-10
- Hawaii # TAR-6612
- Washington # 603352551
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