Heather Sanders
Fair Oaks,CA
Summary
Highly-motivated, Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Dignity Health
08.2022 - Current
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Built and maintained positive working relationships with patients and staff.
- Answered incoming calls, scheduled appointments and filed medical records.
Dental Assistant
August Dentitry
02.2022 - 08.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
Lead Dental Assistant
Smilie Dental Services
03.2019 - 02.2021
- Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions, and calling for repairs.
- Took dental images following strict patient protection rules, applying lead aprons.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Education
Dental Assisting Certificate Program, Perfect Attendance -
Carrington College
08.2019
High School Diploma -
Bella Vista High School
05.2014
Skills
- Demographics Information
- Medical Insurance
- Patient Medical Histories
- Patient Intakes
- Office Supplies and Inventory
- Customer Service
- IDX Systems
- HIPAA Compliance
- Appointment Scheduling
- Organization and Time Management
Certification
Healthcare Provider CPR Dental Assisting Certificate Coronal Polish Certificate
Pit & Fissure Sealant X-Ray License
Timeline
Patient Service Representative
Dignity Health
08.2022 - Current
Dental Assistant
August Dentitry
02.2022 - 08.2022
Lead Dental Assistant
Smilie Dental Services
03.2019 - 02.2021
Dental Assisting Certificate Program, Perfect Attendance -
Carrington College
High School Diploma -
Bella Vista High School
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