Heather Serrata
Jourdanton,TX
Summary
Dynamic and bilingual professional with a proven track record in inventory management and exceptional customer service. At Texas Prime BBQ, I enhanced team efficiency through training and inventory. Skilled in both clinical and hospitality settings, I bring a unique blend of hard and soft skills to elevate patient and customer experiences.
Overview
7
7
years of professional experience
Work History
Manager
Texas Prime Bbq
Pleasanton, TX
06.2022 - 01.2025
- Morning prep: heating up sides, turning meat warmers on, prepping tea (sweet and unsweet), and heating tortillas.
- Prepare the meat station with a cutting board and knife, and prep-side warmers with utensils to begin the day.
- Train new employees, and interview new hires. Train on register (Clover), as well as training on sides and meat cutting.
- I spoke with customers regarding catering information.
- Inventory on sides, meats, and restaurant supplies.
Medical Assistant
Gruesbeck Medical
San Antonio, Texas
07.2018 - 07.2022
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Educated patients about medications, procedures and physician's instructions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Education
Some College (No Degree) -
Career Point Collage
San Antonio, TX05-2010
High School Diploma -
Hosanna Baptist Church
Poteet, TX05-2006
Skills
- Inventory management
- Customer service
- Bilingual
Timeline
Manager
Texas Prime Bbq
06.2022 - 01.2025
Medical Assistant
Gruesbeck Medical
07.2018 - 07.2022
Some College (No Degree) -
Career Point Collage
High School Diploma -
Hosanna Baptist Church