Heather Shackelford
Harlan,KY
Summary
Determined individual with a high level of compassion and skill in assisting individuals in various stages of recovery. Hardworking Peer Support Specialist known for handling appointment scheduling, transporting clients to meetings and promoting assistance wherever and whenever needed.
Overview
2
2
years of professional experience
Work History
Peer Support Specialist
Cumberland River Behavioral Health
Harlan, KY
02.2023 - Current
- Facilitated individual and group sessions to provide guidance and counseling.
- Assisted clients with developing healthy coping skills to manage stressors.
- Conducted assessments to identify needs, strengths, and resources of clients.
- Led support groups and facilitated one-on-one meetings with struggling individuals.
Peer Mentor
Cumberland River Behavioral Health
Harlan, KY
02.2022 - 01.2023
- Maintained accurate records of interactions with each mentee, including notes and progress reports.
- Encouraged positive behavior among mentees by modeling appropriate conduct at all times.
- Counseled students on how to handle difficult situations such as bullying or harassment.
- Provided resources to help students identify potential colleges or universities, develop resumes, apply for financial aid and scholarships.
- Supported new mentors through orientation processes, shadowing opportunities or other methods of instruction.
Education
Southeast Community Collage
Harlan, KY02-2032
Skills
- Mental Health Services
- Planning skills
- Leadership skills
- Community services information
- Social activity planning
- Recovery assistance and support
- Problem-solving skills
Timeline
Peer Support Specialist
Cumberland River Behavioral Health
02.2023 - Current
Peer Mentor
Cumberland River Behavioral Health
02.2022 - 01.2023
Southeast Community Collage
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