Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Singleton

Oklahoma City

Summary

Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in conflict resolution and communication. Reliable and flexible, fostering cohesive and productive team environment.

Overview

10
10
years of professional experience

Work History

Medical Assistant

SSM Health St. Anthony Hospital - Oklahoma City
08.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Performing accurate documentation
  • Keeping up to date with policy changes and learning them quickly

Medical Assistant

Lifestance Health
04.2022 - 07.2023
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

Medical Lead

Diagnostic Laboratory Of Oklahoma
06.2015 - 02.2022
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Established team priorities, maintained schedules and monitored performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.

Education

Associate of Arts -

Rose State College
Oklahoma City, OK
12.2018

Skills

  • HIPAA Compliance
  • Customer Service
  • EMR / EHR
  • Clinical Documentation
  • Professionalism and Ethics
  • Team development
  • Decision-making
  • Medical Records Management
  • Workload management
  • Performance coaching
  • Game strategy
  • Motivational
  • Team leadership

Timeline

Medical Assistant

SSM Health St. Anthony Hospital - Oklahoma City
08.2023 - Current

Medical Assistant

Lifestance Health
04.2022 - 07.2023

Medical Lead

Diagnostic Laboratory Of Oklahoma
06.2015 - 02.2022

Associate of Arts -

Rose State College

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