Heather Sisemore
San Diego,CA
Summary
Knowledgeable Escrow Officer with three years of title company escrow experience to facilitate closing process from acceptance of purchase contract through issuance of title insurance policy. Familiar with standard concepts, practices and procedures within escrow and title industry. Completes property transactions while delivering high level of expertise and impressive customer service to clients.
Overview
3
3
years of professional experience
Work History
Escrow Officer
South Oak Title
06.2022 - Current
- Marketed to local brokerages and agents on weekly basis. Retained 70% of agents after one contract.
- Communicated requirements and title exception information to clients.
- Monitored pipelines to track and log status of loans.
- Developed and maintained relationships with customers, lenders and other third parties.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Managed over 50 customer calls per day. Increased sales by 10%.
Escrow Officer
Knight Barry Title
06.2021 - 06.2022
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
- Processed loan applications and monitored progress from start to finish.
- Researched, updated and performed industry knowledge on changing legislation and regulations.
- Examined purchase and sale agreement for potential items of concern and addressed immediately. Was able to reduce error by 40% on title requirements and policy issuance.
Escrow Assistant
Knight Barry Title
01.2021 - 06.2021
- Organized securities sales and purchases on behalf of customers and companies.
- Obtained documents such as proof of insurance and HOA statements.
- Scheduled signings and gathered required paperwork.
- Input transfer data into system and manually updated accounting and certificate records.
Escrow Processor/Post Closer
Knight Barry Title
06.2020 - 01.2021
- Collaborated with title department to resolve title issues such as legal descriptions, easements, lot splits, vesting and bankruptcies.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Education
High School Diploma -
St. Pauls Preparatory Academy
Arlington, TXBBA - Business Administration And Management
Texas Tech University
Lubbock, TXSkills
- Real Estate Industry Understanding
- Lender Relationship Management
- Property Inspection
- Property Rights
- Title Requirements
- Escrow Management
- Marketing Plans
- Providing Feedback
- Funds Disbursement
- Serve Customer Needs
- Understanding of Contracts
- Customer Satisfaction
Timeline
Escrow Officer
South Oak Title
06.2022 - Current
Escrow Officer
Knight Barry Title
06.2021 - 06.2022
Escrow Assistant
Knight Barry Title
01.2021 - 06.2021
Escrow Processor/Post Closer
Knight Barry Title
06.2020 - 01.2021
High School Diploma -
St. Pauls Preparatory Academy
BBA - Business Administration And Management
Texas Tech University
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