Heather Stanley

Managed patient records in electronic health record systems to ensure accurate and up-to-date information.

• Prepared examination rooms and ensured cleanliness and readiness.
• Educated patients on treatment plans and medication instructions to enhance understanding and compliance.
• Administered medications. such as injections and nebulizer treatments.
• Provided compassionate care while addressing patient needs promptly.
• Interviewed patients to verify information, document medical history, and confirm purpose of visit for improved care coordination.
• Assisted with scheduling patient appointments and follow-up visits.
• Assessed, documented, and monitored vital signs for patients within outpatient setting.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

• Promoted high levels of guest satisfaction with genuine and friendly interactions.
• Resolved guest concerns and complaints promptly, enhancing guest experience through effective collaboration with team members.
• Communicated effectively with customers and coworkers, fostering positive interactions and teamwork.
• Processed payments, returns, and exchanges accurately as cashier.
• Maintained cleanliness standards throughout store area.
• Adapted to various roles requiring extended periods of sitting, standing, and walking, ensuring readiness for diverse retail tasks.