Paylocity
Heather Stewart
Athens,AL
Summary
Engaging and innovative HR professional with proven success aligning HR strategies and initiatives with corporate objectives to increase organization effectiveness. Trusted advisor to executive management, stakeholders, and clients in analyzing systems and procedures to identify and implement cutting-edge tools and platforms to streamline operations and refine processes. Highly adept at improving corporate recruitment branding, the candidate recruitment experience, performance management, succession planning, and employee engagement/retention. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner
Overview
17
17
years of professional experience
1
1
Certification
Work History
HUMAN RESOURCES BUSINESS PARTNER
Culture Works HR
San Diego, CA (REMOTE)
05.2022 - Current
- Served as Strategic HRBP for client companies as extension of their HR and Leadership teams
- Clients range from 25-400 employees with multi-state operations in various industries ( Manufacturing, Life Sciences, SaaS, Engineering, Transportation, E-Commerce, and Healthcare)
- Led project teams for systems implementations and strategic People Operations initiatives for employee recruitment/talent strategies, employment law best practices, performance management, employee relations, engagement and retention, onboarding, training, development, coaching, compensation philosophy and strategy, and organizational development.
- Designed and facilitated training series customized to client's needs for compliance and soft skill development.
- Conducted HR Risk Assessments to identify HR compliance risks by severity and priority in order to develop and execute plans for correcting.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Partnered with senior leaders on organizational development initiatives for continued growth.
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Collaborated with cross-functional teams to develop integrated solutions for business challenges.
- Developed meaningful metrics to evaluate the effectiveness of HR policies and procedures.
HUMAN RESOURCES MANAGER
West Point Insurance Services
Pinellas Park, FL
08.2020 - 05.2022
- Managed all HR functions for 4 different legal entities in a family of companies including payroll, recruitment, onboarding, benefit administration, vendor management, strategic planning, leadership development, and performance management
- Conducted a complete evaluation and overhaul of the HR function to remove redundancies, better manage company budget dollars, and elevate the HR function from strictly administrative to a vital strategic function within the organization
- Some accomplishments are highlighted below: Implemented a new, full-service HRIS platform to improve employee and supervisor experience, eliminate the need for paper files, increased efficiency through partner integrations and automation, and corrected compliance issues and saving over $10,000 a year.
- Negotiated new vendor relationships for benefits brokers and 401k record keeper/investment advisors to improve benefit offerings for employees and lower company expenses
- Reduced organizational annual spending for recruiting costs by over $100,000 in the first 12 months by moving recruitment activities internally vs outsourcing.
- Conducted manager training on new HR processes and leadership soft skill development.
HUMAN RESOURCES MANAGER AND CONSULTANT
Connell Insurance
Springfield, MO
04.2018 - 05.2020
- Served as internal HR Manager for insurance agency with 50+ employees in 3 locations. Promoted to leadership team to manage corporate operations and accounting functions after seven months in recognition of strong business acumen.
- Supported client organizations with limited HR resources by auditing files; reviewing handbooks; developing policies; devising recruiting strategies; establishing recruitment outsourcing, onboarding, and termination procedures; facilitating open enrollment meetings; creating leadership training and development programs; ensuring FMLA / ADA compliance; managing training and e-learning initiatives; implementing HR technologies; advising on workers compensation processes; analyzing compensation structures; guiding performance management; and other risk mitigation services
- Achieved over 250% increase in HR Risk Mitigation services revenue in under two years.
- Conducted comprehensive HR needs analysis to identify deficiencies and create targeted proposals and action plans
- Organized three annual educational seminars for 200-300 community business leaders and HR professionals, consistently increasing attendance by 30-50% per session
- Collaborated with internal experts on complex work place benefits and worker's compensation scenarios for agency clients.
National Multiple Line Field Recruiting Manager
American National Property & Casualty Company
Springfield, MO
11.2015 - 04.2018
- Responsible for spearheading redesign initiative of national agent recruiting process, tools, and training to support each market manager for increased recruiting and retention of agents.
- Consulted with internal and external legal counsel to mitigate risk exposure related to 'ban the box', EEOC practices, and compliance reporting.
- Designed a candidate-centric career site and application process in partnership with Phenom People to improve candidate experience and data analytics.
- Coordinated corporate and local digital marketing campaigns, joining with Marketing to develop target market goals, strategies, and personas.
- Developed company-wide training and best practices on the use of LinkedIn, social media, and other recruitment marketing, as well as interviewing skills for recruiting managers and staff.
- Devised job distribution and marketing activity test campaigns with Career Builder, LinkedIn, CareerArc, and Indeed to identify potential relationships and negotiate lower fees for field users.
Executive Specialist
American National Property & Casualty Company
Springfield, MO
02.2013 - 11.2015
- Chief of Staff for CMO / EVP, liaising with department heads for budget tracking/spend, marketing team communications/meetings, and project management
- Served as liaison to the corporate HR Department on performance management, merit increases, new position development requisitions, and other employee needs
- Project Manager for a variety of special projects, including new marketing systems implementations and testing, Maddock Douglas Innovation engagement, local community projects and sponsorships, and United Way employee campaign management
- Cultivated and interacted with a vast network of local media outlets, consulting firms, event and catering managers, community partners, local charity groups, and outside vendors
- Partnered with all internal departments in identifying branding and marketing needs, submitting marketing requests, and coordinating project progression with various stakeholders through completion.
REGIONAL ADMINISTRATIVE ASSISTANT II
Dish Network
05.2009 - 02.2013
- Delivered HR & Administrative Support to the Regional Operations Manager and management staff for 200+ employees in five offices across the Midwest, including payroll processing, onboarding, benefits enrollment, E-learning system management, budget tracking, and reporting.
LEAD CLIENT SERVICES SUPERVISOR
Spherion
12.2006 - 05.2009
- Led a team of recruiters and staffing specialists for clients needing recruiting services, temporary staff, or temp-to-hire employees in sales, customer service, call center, manufacturing, and administrative roles
- Managed key client relationships, including JP Morgan Chase, Expedia, and T-Mobile for high-volume temp-to-hire call center positions
- Was responsible for full-cycle recruiting and selection process, onboarding, offboarding, and payroll for those employed with Spherion and placed in client locations.
Education
MASTERS OF HUMAN RESOURCES MANAGEMENT -
01.2014
BACHELORS OF SCIENCE IN EDUCATION -
01.2005
Skills
- HR Policy, Process & Systems Design
- HRIS and ATS Implementations
- Employee Relations
- Leadership Development
- Project Management
- Talent Acquisition
- Cross-Functional Collaboration
- Employee Engagement Strategies
- Conflict Resolution
- Regulatory Compliance
- Data and Trends Analysis
- Onboarding, Training, and Development
- Performance Management Systems
- Benefits Administration
- Employment branding
Certification
SOCIETY OF HUMAN RESOURCES CERTIFIED PROFESSIONAL (SHRM-CP)
Affiliations
- SHRM, 2013, Present
- Springfield Area HR Association, 2016, 2020
- Diversity and Inclusion Committee Member, 2017, 2020
- Branson Area HR Association, 2018, 2020, Vice President 2019-2020
References
AVAILABLE UPON REQUEST
Software
Bamboo HR
Gusto
Rippling
Microsoft Suite
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridImportant To Me
Company CultureWork-life balanceHealthcare benefits401k matchPaid time offWork from home optionPersonal development programsTimeline
HUMAN RESOURCES BUSINESS PARTNER - Culture Works HR
05.2022 - Current
HUMAN RESOURCES MANAGER - West Point Insurance Services
08.2020 - 05.2022
HUMAN RESOURCES MANAGER AND CONSULTANT - Connell Insurance
04.2018 - 05.2020
National Multiple Line Field Recruiting Manager - American National Property & Casualty Company
11.2015 - 04.2018
Executive Specialist - American National Property & Casualty Company
02.2013 - 11.2015
REGIONAL ADMINISTRATIVE ASSISTANT II - Dish Network
05.2009 - 02.2013
LEAD CLIENT SERVICES SUPERVISOR - Spherion
12.2006 - 05.2009
Webster University - MASTERS OF HUMAN RESOURCES MANAGEMENT,
Missouri State University - BACHELORS OF SCIENCE IN EDUCATION,