Heather Streitenberger
Cincinnati,Ohio
Summary
Motivated and proven performer in Retail Operations Management and Sales for multiple industries. Skilled sales leader in coaching best practices, KPI management, and maximizing profits. Committed to providing an atmosphere of exceptional employee morale and impeccable customer service.
Overview
23
23
years of professional experience
Work History
Assistant Manager
Pandora Jewelry
11.2022 - 02.2024
- Brand new location opened in Feb 2023 and have already exceeded expectations regarding sales, the store is projected to be 2.5 million-dollar-store
- Managing a visual merchandising team focused on weekly freight
- Creating and executing weekly store visual reset plans
- Scheduling to the needs of my business using Kronos scheduling software
- As a sales floor leader, I lead the team, drive company goals, and ensure our consumers are delighted with our service.
Store Manager
J. Jill
12.2020 - 11.2022
- Forecasted sales weekly to meet payroll budget, sales goals, and other business needs
- Managed a successful store by making people my top priority
- Communicated weekly with the District Manager focusing on upcoming business plans, staffing updates and payroll management.
Assistant Store Manager
J. Jill
03.2018 - 12.2020
- Collaborated with the Store Manager to analyze week, month, and year to date sales trends, and cultivate action plans to drive sales
- Ensured the individual and joint skills of the team were exploited effectively, and both the Sales Associates and guest experience was positive while following company standards
- Communicated regularly with the Store Manager on various operation aspects
- Visual Manager maintained visuals and floor sets monthly.
Store Manager
Francesca’s
06.2015 - 03.2018
- Overseeing the daily operations of store, making sure it runs smoothly and effectively
- Motivating sales teams, creating business strategies, hiring and training new staff
- Insured Store KPI’s were on track for business daily, weekly, monthly, as well as quarterly
- Composed, completed, and distributed numerous organizational documents to include files, log books, statistical reports, schedules, and other related correspondence timely and accurately
- Responsible for coaching, counseling, and terminations as required to maintain company standards.
Assistant Store Manager
DSW
04.2012 - 06.2015
- Collaborated with the Store Manager to analyze week, month, and year to date sales trends, and cultivate action plans to drive sales
- Ensured the individual and joint skills of the team were exploited effectively, and both the Sales Associates and guest experience was positive while following company standards
- Communicated regularly with the Store Manager on various operation aspects.
Store Manager
Aeropostale
03.2001 - 04.2012
- Overseeing the daily operations of store, making sure it runs smoothly and effectively
- Motivating sales teams, creating business strategies, hiring and training new staff
- Insured Store KPI’s were on track for business daily, weekly, monthly, as well as quarterly
- Composed, completed, and distributed numerous organizational documents to include files, log books, statistical reports, schedules, and other related correspondence timely and accurately
- Responsible for coaching, counseling, and terminations as required to maintain company standards.
Education
High School Diploma -
Norwood High School
Skills
- Leadership
- Responsible
- Workday
- Disciplined
- Hardworking
- Flexible
- Detail Oriented
- Tech Savvy
- Computer Proficient
- Excel
- Word
- PowerPoint
- Outlook
- ICIMS
- Problem Solving
- Critical Thinking Skills
Timeline
Assistant Manager
Pandora Jewelry
11.2022 - 02.2024
Store Manager
J. Jill
12.2020 - 11.2022
Assistant Store Manager
J. Jill
03.2018 - 12.2020
Store Manager
Francesca’s
06.2015 - 03.2018
Assistant Store Manager
DSW
04.2012 - 06.2015
Store Manager
Aeropostale
03.2001 - 04.2012
High School Diploma -
Norwood High School
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