Heather Sydnor
Goochland,VA
Summary
Certified Medical Coding Specialist with comprehensive background in fast-paced medical environments. Proven ability to accurately and efficiently assign ICD-10, CPT, and HCPCS codes based on medical record documentation. Strong knowledge of anatomy, physiology, disease processes, and medical terminology.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Verification specialist
Murry and Kuhn Dentistry
Midlothian, VA
02.2024 - Current
- Insurance verification for appointments scheduled
- Calling patients if information is needed from patient before appointment to make sure insurance is done for an updated treatment
- Calling insurance companies getting new breakdowns of insurance plans
- Checking fee schedules, networks for providers.
Insurance and Treatment Coordinator
Midlothian Dental Center
Midlothian, VA
04.2022 - 10.2023
- Coordinating with other healthcare providers regarding dental treatment plans, including specialists such as oral surgeons or periodontists.
- Recording all patient information, such as medical history, allergies, current medications, etc.
- In a computer database.
- Scheduling appointments, answering phones, and greeting patients at reception desks.
- Ensuring that all documentation is correct and up to date.
- Make arrangements for patients to receive medication, including follow-up calls to ensure they are taken as directed.
- Scheduling and managing patients' appointments for treatment, ensuring that all staff members are available on time, and that all necessary materials are available.
Store Manager
Burger King
Powhatan, VA
09.2019 - 04.2022
- Responsible for profit and loss management of the restaurant
- Lead the management team in finding, selecting, recruiting, hiring, and training of employees
- Develop and supervise schedules of team members and make sure all shifts are adequately staffed to meet the needs of the restaurant
- Give approval for time off requests
- Ensure daily communication with employees, other restaurant managers, guests, and the district manager
- Ensure all employees follow company procedures and policies in the discharge of their responsibilities and provide feedback to the team.
Store Manager
7 Eleven
Midlothian, VA
10.2017 - 09.2019
- Oversee daily store operations, supervise employees, and manage inventory
- Develop successful sales plans to grow profitability
- Recruit, train, develop, and motivate employees
- Ensure compliance with all local, state, and federal laws within the scope of the food store operations
- Ensure sufficient staffing levels to meet the needs of the guests.
Education
Medical coding and billing -
Bryant and Stratton Collage
08.2024
Completed coursework towards Early Childhood 1 Dual Enrollment Childhood Education -
J. Sergeant Reynolds Community College
06.2006
High School Diploma -
Powhatan High School
06.2006
Skills
- Microsoft Office
- Team player
- Customer relations/service
- Critical thinking
- Problem-solving
- HIPAA compliance
- Anatomy and physiology
- Insurance verification
- Medical terminology
- Workflow Management
- Medical billing
- Ethical standards
- ASC coding
- Document Management
- Data entry
- Customer service
Accomplishments
- Dean's list
Certification
- Fire fighter one and two
- HIPAA
- Blood born Pathogens
- Certified Coding Associate (CCA)
References
References available upon request.
Timeline
Insurance Verification specialist
Murry and Kuhn Dentistry
02.2024 - Current
Insurance and Treatment Coordinator
Midlothian Dental Center
04.2022 - 10.2023
Store Manager
Burger King
09.2019 - 04.2022
Store Manager
7 Eleven
10.2017 - 09.2019
Medical coding and billing -
Bryant and Stratton Collage
Completed coursework towards Early Childhood 1 Dual Enrollment Childhood Education -
J. Sergeant Reynolds Community College
High School Diploma -
Powhatan High School
- Fire fighter one and two
- HIPAA
- Blood born Pathogens
- Certified Coding Associate (CCA)
Similar Profiles
Jose Flores PerezJose Flores Perez
Dental Assistant at Murry & Kuhn DentistryDental Assistant at Murry & Kuhn Dentistry
Javokhir AbdurazzokovJavokhir Abdurazzokov
Dental Assistant Intern at Murry&Kuhn DentistryDental Assistant Intern at Murry&Kuhn Dentistry
Angel SifuentesAngel Sifuentes
Forman at Murry CompanyForman at Murry Company