Summary
Overview
Work History
Education
Skills
Timeline
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Heather Tatar

Iron Station,NC

Summary

Experienced and personable Patient Care Coordinator with 8+ years in healthcare and cosmetic surgery settings. Proven ability to combine sales expertise with consultative communication to boost patient satisfaction and practice growth. Known for delivering high-quality service, coordinating treatments efficiently, and fostering cross-functional collaboration. Skilled in scheduling, case management, and ensuring smooth day-to-day operations in fast-paced clinical environments.

Overview

11
11
years of professional experience

Work History

Patient Care Coordinator

Piedmont Plastic Surgery & Dermatology
Huntersville, NC
09.2020 - Current
  • Communicated with patients to establish comprehensive care plans and ensure quality outcomes.
  • Counseled patients regarding financial liabilities and outlined payment requirements.
  • Managed inventory of skincare products, ensuring availability for client services.
  • Developed strong client relationships, fostering loyalty through exceptional service.

Medication Technician

Autumn Leaves Memory Care
Fort Mill, SC
10.2017 - 06.2020
  • Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Obtained, recorded and reported patient vital signs for medication administration.

Certified Nursing Assistant

Wellmore of Tega Cay
Fort Mill, SC
09.2016 - 10.2017
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

Office Administrator

Screen-Tec
Rock Hill, SC
06.2014 - 09.2016
  • Maintained professional interactions with customers and internal staff, addressing inquiries via phone and email.
  • Processed financial documents, contracts, expense reports, and invoices efficiently.
  • Monitored accounts receivable to identify delinquencies and irregularities in accounts.

Education

Bachelor of Science - Marketing

University of South Carolina - Columbia
Columbia, SC
05.2014

Skills

  • Appointment Scheduling
  • Organized and Detail-Oriented
  • Product Knowledge
  • Inventory Management
  • Electronic health records
  • Cosmetics sales

Timeline

Patient Care Coordinator

Piedmont Plastic Surgery & Dermatology
09.2020 - Current

Medication Technician

Autumn Leaves Memory Care
10.2017 - 06.2020

Certified Nursing Assistant

Wellmore of Tega Cay
09.2016 - 10.2017

Office Administrator

Screen-Tec
06.2014 - 09.2016

Bachelor of Science - Marketing

University of South Carolina - Columbia