Heather Taylor
Manhattan,KS
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 10 years.
Overview
16
16
years of professional experience
Work History
Medical Receptionist
Lafene
Manhattan, KS
09.2021 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Transcribed phone messages and relayed to appropriate personnel.
- Completed patient referrals to other medical specialists.
- Responded to correspondence from insurance companies to verify patient's coverage.
Title Clerk
Robbins Motors
Manhattan, KS
01.2019 - Current
- Entered title and vehicle information into database.
- Received and processed paperwork for titles, new license plates and renewals.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Organized and prepared tax and title documents to transfer ownership of property.
- Maintained control log of vehicle certificates of origin and titles.
- Contacted Kansas Motor Vehicle Department to determine status of pending titles.
- Communicated with customers to resolve common title issues.
Restaurant Manager
The Goose
Manhattan, KS
10.2016 - 10.2018
- Accomplished multiple tasks within established timeframes.
- Carefully interviewed, selected, trained and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Purchased adequate quantities of food, beverages, equipment and supplies.
OWNER
Throwback Tavern
Manhattan, KS
05.2015 - 08.2016
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Reconciled daily sales, returns and financial reports.
Patient Care Coordinator
Orthopaedic Sports Medicine Center
Manhattan, KS
11.2006 - 05.2015
- Acted as main point of contact for patients, doctors and nurses.
- Answered multiple line phone system and directed calls to the appropriate department.
- Training of new hires
- Scheduled incoming referrals
Education
Speech Pathology
Kansas State University
Manhattan, KSAssociate of Science - General
Butler County Community College
El Dorado, KS05.1992
High School Diploma -
Garden City High School
Garden City, KS05.1990
Skills
- Critical Thinking
- Taking Client Histories
- Organization and Time Management
- Front Desk Operations
- HIPAA Guidelines
- Call Transfers
- Patient Referral
- Checking Patient Details
- Patient Reception
- Referral Tracking
Timeline
Medical Receptionist
Lafene
09.2021 - Current
Title Clerk
Robbins Motors
01.2019 - Current
Restaurant Manager
The Goose
10.2016 - 10.2018
OWNER
Throwback Tavern
05.2015 - 08.2016
Patient Care Coordinator
Orthopaedic Sports Medicine Center
11.2006 - 05.2015
Speech Pathology
Kansas State University
Associate of Science - General
Butler County Community College
High School Diploma -
Garden City High School
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