Heather Taylor
South Lebanon,OH
Summary
Results-driven professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to adapt quickly to new environments. Committed to contributing to team success while continuously enhancing professional capabilities. A positive attitude and dedication to lifelong learning foster a proactive approach to challenges and opportunities. Prepared to leverage expertise in a dynamic setting to drive impactful results.
Overview
10
10
years of professional experience
Work History
Production Assistant
Queen City Data
Milford, Ohio
01.2023 - Current
- Organized and optimized paper records and documents for efficient digitization.
- Managed document and image scanning processes to ensure precision and operational efficiency.
- Conducted thorough error verification and implemented quality control measures for scanned images to ensure accuracy.
- Facilitated training sessions for incoming personnel on organizational policies and procedures.
Receptionist/Office Assistant
Pioneer Cladding & Glazing Systems
Mason, Ohio
01.2018 - 01.2023
- Facilitated effective communication by answering and routing calls through multi-line phone system to ensure timely responses.
- Streamlined invoice entry approval processes and coordinated check distribution within accounts payable department.
- Established and managed a comprehensive filing system for safety logs in compliance with OSHA regulations.
- Collaborated with team to address daily, weekly, and monthly tasks, ensuring seamless workflow and task completion.
Billing Clerk
Integrity Express Logistics
Blue Ash, Ohio
01.2016 - 01.2018
- Managed documentation review process for incoming carrier paperwork to maintain operational efficiency.
- Reviewed documentation for accuracy and promptly notified logistics coordinator of any discrepancies.
- Tracked paperwork errors and compiled weekly reports to enhance operational efficiency for logistics and sales teams.
- Supported team objectives by proactively undertaking supplementary tasks as required.
Education
High School Diploma -
Lakota East High School
Liberty Township, OH06-2001
Skills
- Focused on ensuring client satisfaction
- Develop and sustain effective verbal and non-verbal communication
- Relationship building with diverse groups
- Collaborative teamwork
- Effective time management
- Operational support
- Clerical assistance
- Effective call handling skills
- Project assistance
- Payroll processing assistance
Timeline
Production Assistant
Queen City Data
01.2023 - Current
Receptionist/Office Assistant
Pioneer Cladding & Glazing Systems
01.2018 - 01.2023
Billing Clerk
Integrity Express Logistics
01.2016 - 01.2018
High School Diploma -
Lakota East High School