Heather Theisen

• Delivered exceptional dining experiences through attentive service and menu knowledge.
• Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.

• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Served high customer volumes during special events, nights, and weekends.

• Managed multiple tables efficiently, prioritizing guest needs and maintaining satisfaction.
• Assisted team members in managing high-volume periods to ensure exceptional guest experiences.

Achieved an Associates of Science and am continuing my education at City College, in the health care field.