Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Heather Trojacek

Joshua,TX

Summary

Personable Medical Assistant bringing 16 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Medical Assistant

Cleburne OBGYN/ DR FARZAM
Cleburne, TX
11.2007 - Current
  • Assisted in minor procedures, Performed venipuncture, Measured accurate vital signs, Performed numerous administrative duties, Contacted patients for appointment reminders, Recorded patient history, Updated care plans, Assisted with charting, Cleaned patient rooms, Scheduled surgeries including C-sections, Prior authorizations for surgeries, Insurance benefits, Injections, Checked fetal heart tones, Customer service
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Organized charts, documents and supplies to maintain team productivity.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Administered injections, medications and treatments as directed by the physician.
  • Processed orders for medical supplies and lab equipment.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Collected samples from patients for laboratory testing purposes.
  • Responded to patient callbacks and phone-in prescription refill requests.

Medical Assistant

Naomi Harman MD Gynecology
Cleburne, TX
11.2017 - 04.2022
  • Assisted in minor procedures, Performed venipuncture, Measured accurate vital signs, Performed numerous administrative duties, Contacted patients for appointment reminders, Recorded patient history, Updated care plans, Assisted with charting, Cleaned patient rooms, Scheduled surgeries including C-sections, Prior authorizations for surgeries, Insurance benefits, Injections, Checked fetal heart tones, Customer service
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Administered injections, medications and treatments as directed by the physician.
  • Processed orders for medical supplies and lab equipment.
  • Documented notes during patient visits.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Education

College - Medical Assistant

Remington college
05.2003

High school diploma -

Cleburne High School
01.1994

Skills

  • EMR systems
  • Medical office experience
  • Phlebotomy
  • Vital signs
  • Caregiving
  • Medical terminology
  • Computer skills
  • Laboratory experience
  • Medical records
  • Medical scheduling
  • Medical receptionist
  • Medical assistant (10 years)
  • Benefit verifications
  • Prior authorizations
  • Communication skills
  • Medical documentation
  • Customer service
  • Windows
  • Microsoft Access
  • Typing
  • HIPAA
  • Patient monitoring
  • ICD-10
  • Insurance verification
  • Procedure Assistance

Certification

Medical Assistant

References

References available upon request.

Timeline

Medical Assistant

Naomi Harman MD Gynecology
11.2017 - 04.2022

Medical Assistant

Cleburne OBGYN/ DR FARZAM
11.2007 - Current

College - Medical Assistant

Remington college

High school diploma -

Cleburne High School

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Heather Trojacek