Heather Trojacek
Joshua,TX
Summary
Personable Medical Assistant bringing 16 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
Cleburne OBGYN/ DR FARZAM
Cleburne, TX
11.2007 - Current
- Assisted in minor procedures, Performed venipuncture, Measured accurate vital signs, Performed numerous administrative duties, Contacted patients for appointment reminders, Recorded patient history, Updated care plans, Assisted with charting, Cleaned patient rooms, Scheduled surgeries including C-sections, Prior authorizations for surgeries, Insurance benefits, Injections, Checked fetal heart tones, Customer service
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Organized charts, documents and supplies to maintain team productivity.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Administered injections, medications and treatments as directed by the physician.
- Processed orders for medical supplies and lab equipment.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Collected samples from patients for laboratory testing purposes.
- Responded to patient callbacks and phone-in prescription refill requests.
Medical Assistant
Naomi Harman MD Gynecology
Cleburne, TX
11.2017 - 04.2022
- Assisted in minor procedures, Performed venipuncture, Measured accurate vital signs, Performed numerous administrative duties, Contacted patients for appointment reminders, Recorded patient history, Updated care plans, Assisted with charting, Cleaned patient rooms, Scheduled surgeries including C-sections, Prior authorizations for surgeries, Insurance benefits, Injections, Checked fetal heart tones, Customer service
- Responded to patient callbacks and phone-in prescription refill requests.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Administered injections, medications and treatments as directed by the physician.
- Processed orders for medical supplies and lab equipment.
- Documented notes during patient visits.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Education
College - Medical Assistant
Remington college
05.2003
High school diploma -
Cleburne High School
01.1994
Skills
- EMR systems
- Medical office experience
- Phlebotomy
- Vital signs
- Caregiving
- Medical terminology
- Computer skills
- Laboratory experience
- Medical records
- Medical scheduling
- Medical receptionist
- Medical assistant (10 years)
- Benefit verifications
- Prior authorizations
- Communication skills
- Medical documentation
- Customer service
- Windows
- Microsoft Access
- Typing
- HIPAA
- Patient monitoring
- ICD-10
- Insurance verification
- Procedure Assistance
Certification
Medical Assistant
References
References available upon request.
Timeline
Medical Assistant
Naomi Harman MD Gynecology
11.2017 - 04.2022
Medical Assistant
Cleburne OBGYN/ DR FARZAM
11.2007 - Current
College - Medical Assistant
Remington college
High school diploma -
Cleburne High School
Medical Assistant
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