Heather Vickers
Saint Clair
Summary
Adaptable professional with extensive experience in the service industry. Known for strong communication and collaboration skills, enhancing team performance and ensuring seamless guest experiences. Committed to delivering high-quality service and fostering a supportive work environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Server
Landry's River Crab
Saint Clair, MI
04.2003 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Trained new servers on menu knowledge and service protocols to enhance team performance.
Patient Care Technician
Mallard Landing Assisted Living
East China, MI
01.2010 - 02.2011
- Provided compassionate care to residents, ensuring comfort and well-being.
- Assisted nursing staff with daily activities, enhancing patient support and engagement.
- Implemented safety protocols, contributing to a secure living environment.
Education
High School Diploma -
St. Clair County Community College
Port Huron, MISkills
- Exceptional customer service
- Strong work ethic
- Service prioritization
- Team collaboration
Certification
Marketing
Timeline
Patient Care Technician
Mallard Landing Assisted Living
01.2010 - 02.2011
Server
Landry's River Crab
04.2003 - Current
High School Diploma -
St. Clair County Community College