Heather Waugh

• Gathered and organized materials to support operations.
• Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
• Entered data, generated reports and produced tracking documents.
• Coached employees through day-to-day work and complex problems.
• Aided colleagues, managers and customers through regular communication and assistance.
• Managed office activities by maintaining communication between clients, tracking records and filing all documents.
• Entered and maintained departmental records in company database.

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• Audited and corrected discrepancies in inventory numbers.
• Completed physical inventory counts each month.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Completed daily cycle counts to maintain accuracy of records.

• Pulled orders quickly to maintain demanding productivity goals.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Removed items from shelves or storage bins and scanned tags.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

• Ran daily reports for the department blankContentIdentifier• controlled shorts process to facilitate accuracy

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.

• Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
• Checked inventory and selected products from specific locations based upon availability.

• ran department reports daily/ monthly blankContentIdentifier• Entered employee data into spreadsheets to accurately reflect their UPH.blankContentIdentifier

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.