Heather Weaver
Fort Washington,MD
Summary
Resourceful Supervisor known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement.
Overview
29
29
years of professional experience
Work History
Supervisor
GRX Inventory
Holbrook, NY
06.2004 - Current
- Complied with company policies, objectives and communication goals.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Streamlined workflow processes, reducing project completion times.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Exceeded customer satisfaction by finding creative solutions to problems.
Senior Area Manager
RGIS Inventory Services
Rockville, MD
08.1995 - 06.2004
- Used change methodologies to increase sales and led projects for increased productivity.
- Conducted periodic reviews of inventory levels and product mix in stores.
- Directed and coordinated products, services and sales activities.
- Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Established strong relationships with vendors to secure competitive pricing and best quality products.
Education
Some College (No Degree) - Business Administration and Management
University of Maryland
College ParkSkills
- Schedule development
- Strategic planning
- Goal oriented
- Customer service
- Analytical thinking
Timeline
Supervisor
GRX Inventory
06.2004 - Current
Senior Area Manager
RGIS Inventory Services
08.1995 - 06.2004
Some College (No Degree) - Business Administration and Management
University of Maryland
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