Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Heather Wilhite, MBA.

New Orleans,LA
Heather Wilhite, MBA.

Summary

Dedicated and results-driven operations and marketing professional with a passion for growing businesses and optimizing efficiency. Skilled in strategic planning, process improvement, and team leadership to drive sustainable success. Experienced in managing cross-functional teams, streamlining operations, and implementing innovative solutions to enhance productivity. Known for a strong work ethic, adaptability, and a solutions-oriented mindset in fast-paced environments.

Overview

5
years of professional experience

Work History

Kim Lolley Designs
Monroe, LA

Chief Operating Officer
08.2023 - Current

Job overview

  • Oversee all daily operations, strategic growth initiatives, and brand development for Kim Lolley Designs, ensuring efficiency and expansion in the luxury fashion market.
  • Lead product development, supply chain logistics, and wholesale distribution, fostering relationships with retailers and optimizing inventory strategies.
  • Direct and execute all marketing efforts, including social media management, email marketing, and content creation, driving engagement and brand loyalty.
  • Grew Instagram following from 1,200 to 10,500+ in one year, significantly expanding brand visibility and customer reach.
  • Develop and manage e-commerce strategies, optimizing the online shopping experience, increasing conversion rates, and streamlining backend operations.
  • Spearhead public relations, brand collaborations, and event marketing, representing the brand at industry events and in media features.
  • Lead a cross-functional team in design, merchandising, and customer service, fostering innovation and operational excellence.

Herringstone’s Boutique

Sales Representative/Assistant Manager
02.2020 - 05.2023

Job overview

  • Delivered personalized styling services, assisting 300+ customers weekly in finding their ideal looks.
  • Led social media advertising efforts, increasing engagement and store traffic.
  • Managed a team of 6-8 employees, overseeing daily operations, training, and sales performance.
  • Created and submitted weekly sales reports to optimize store strategies.
  • Recognized as the highest revenue-generating sales representative, consistently exceeding targets.
  • Directed visual merchandising updates bi-weekly, maintaining an on-brand and inviting shopping environment.

Education

Louisiana Tech University
Ruston, LA

MBA
03-2025

Louisiana State University
Baton Rouge, LA

Bachelor of Science from Fashion Merchandising
05-2023

American University of Paris
Paris, France

International Study from Global Fashion Systems
05-2022

Skills

  • Operations Management
  • Strategic Planning
  • Social Media Marketing
  • Brand Development
  • E-commerce Management
  • Retail & Wholesale Operations
  • Creative Direction
  • Public Relations

Timeline

Chief Operating Officer

Kim Lolley Designs
08.2023 - Current

Sales Representative/Assistant Manager

Herringstone’s Boutique
02.2020 - 05.2023

Louisiana Tech University

MBA

Louisiana State University

Bachelor of Science from Fashion Merchandising

American University of Paris

International Study from Global Fashion Systems
Heather Wilhite, MBA.