Heather Worthing
Grand Rapids,MI
Summary
Accomplished Receptionist at Fresh Air Dryer Vent Cleaning, adept in office administration and organization skills. Demonstrated excellence in client communication and scheduling appointments, enhancing customer satisfaction and streamlining operations. Skilled in data entry and verbal communication, significantly improving client record accuracy. Proven track record in fostering positive customer relationships, driving repeat business.
Overview
7
7
years of professional experience
Work History
Receptionist
Fresh Air Dryer Vent Cleaning
Grand Rapids, MI
07.2022 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
Cashier
Parkers
Hinesville, GA
08.2018 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Crossroads Alternative High School
Grand Rapids, MI05.2018
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Scheduling appointments
- Office administration
- Mail handling
Timeline
Receptionist
Fresh Air Dryer Vent Cleaning
07.2022 - Current
Cashier
Parkers
08.2018 - 06.2022
High School Diploma -
Crossroads Alternative High School