Heather Yow
Accord Federal Services
Salisbury,NC
12
years of professional experience
Dedicated Environmental Services Housekeeper with over five years of experience in maintaining cleanliness and sanitation standards. Skilled in problem-solving, time management, and training staff to uphold safety protocols, ensuring a welcoming environment for patients and staff alike.
Resourceful Environmental Services Housekeeper with proven expertise in sanitation and team collaboration. Recognized for strong customer service skills and effective training capabilities, contributing to enhanced safety and cleanliness in patient areas.
Work History
Environmental Services Housekeeper
4 Years 11 Months- Maintained cleanliness and sanitation standards in patient areas to ensure a safe environment.
- Operated cleaning equipment efficiently to perform routine and deep cleaning tasks.
- Disposed of waste and hazardous materials according to safety regulations and protocols.
- Assisted in inventory management by restocking cleaning supplies as needed.
- Reported maintenance issues promptly to ensure timely resolutions and service continuity.
- Collaborated with team members to streamline cleaning processes for improved efficiency.
- Trained new staff on proper cleaning techniques and safety procedures effectively.
Picker/packer
2 Years 7 Months- Maintained cleanliness and sanitation standards in patient areas to ensure a safe environment.
- Operated cleaning equipment efficiently to perform routine and deep cleaning tasks.
- Disposed of waste and hazardous materials according to safety regulations and protocols.
- Assisted in inventory management by restocking cleaning supplies as needed.
- Reported maintenance issues promptly to ensure timely resolutions and service continuity.
- Collaborated with team members to streamline cleaning processes for improved efficiency.
- Trained new staff on proper cleaning techniques and safety procedures effectively.
Environmental Services Housekeeper
4 Years 11 Months- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Quality Control Inspector
1 Year 1 Month- Conducted inspections of fence materials for defects and compliance with quality standards.
- Documented inspection results and maintained accurate quality control records.
- Collaborated with production teams to address quality issues and implement corrective actions.
- Utilized measurement tools to assess product dimensions and ensure specifications were met.
- Assisted in training new staff on quality control procedures and safety protocols.
Picker/packer and Quality Control
1 Year 1 Month- Operated hand and power tools to efficiently pack and prepare orders for shipment.
- Maintained clean and organized work area, adhering to safety protocols and procedures.
- Collaborated with team members to ensure timely completion of daily packing quotas.
- Inspected products for quality assurance prior to packaging, ensuring customer satisfaction.
Salesperson/grill Operator
5 Years 6 Months- Assisted customers in menu selection, enhancing overall dining experience.
- Maintained cleanliness and organization of dining area to ensure safety standards.
- Operated point-of-sale system for accurate transaction processing.
- Collaborated with team members to deliver efficient service during peak hours.
- Trained new staff on operational procedures and customer service protocols.
- Monitored food quality and presentation to meet company standards consistently.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
Skills
Cleaning and sanitation
Team collaboration
Sanitation procedures
Vacuuming and sweeping
Chemical handling
Hazardous chemical training
Mopping and sweeping
Dusting furniture
Vacuuming
Room preparation
Waste removal
Equipment inspection
Quality control guidelines
Physical stamina
Customer service
Time management
Timeline
Environmental Services Housekeeper
Accord Federal Services
09.2021 - CurrentRead More
Environmental Services Housekeeper
Ninety-five South
09.2021 - 2023Read More
Quality Control Inspector
Eastern Wholesale Fences
08.2020 - 09.2021Read More
Picker/packer and Quality Control
Snow Joes
07.2019 - 08.2020Read More
Picker/packer
Hanesbrand
04.2017 - 11.2019Read More
Salesperson/grill Operator
Waffle House
07.2014 - 01.2020Read More