Heather LeGasse
LCSW
La Porte,TX.
Summary
I have found passion and joy in medical case management along with becoming a part time therapist. Broadening my skills with becoming a case management supervisor has been the highlight of my career, helping to educate and guide the next generation of social workers. Before walking into my journey as a medical case manager, I spent a couple of years working as an advocate in a domestic violence shelter and volunteering with Communities in Schools, which I thoroughly enjoyed as well.
Overview
8
8
years of professional experience
Work History
Medical Case Management Program Coordinator and Staff Therapist
The Montrose Center
10.2018 - Current
- Supervise a team of 10-15 case managers and interns under the Ryan White Grant
- Create policies and workflow adhering to the RW Standard of Care
- Responsible for training all new staff on MCM Team
- Accountable for conducting internal audits and representing the agency during RWGA audits
- Run monthly reports through CPCDMS
- Liaison between 2 agencies due to MCM Team being contracted at Legacy Community Health
- Carrying a counseling caseload of 15-20 clients, utilizing therapeutic methods such as CBT, BSFT, MI, and Narrative Therapy.
Ryan White Medical Case Manager
The Montrose Center
02.2018 - 10.2018
- Knowledge of the Ryan White Grant Standards of Care
- Completion of comprehensive assessments and disbursement of resources
- Creating and executing treatment plans for HIV clients to prevent and overcome barriers to medical care
- Interdisciplinary teamwork with medical providers, behavioral health providers and other medical staff
- Work in tandem with Service Linkage Worker to better assist clients to reach their treatment goals
- Assisting clients in navigating resources
- Helping clients to become virally suppressed by focusing on medication adherence
- Assisting social work interns further their real world experience by hands on training
- Knowledge of multiple EMR’s and CPCDMS.
- Reduced care costs without sacrificing quality through service coordination and multidisciplinary collaboration.
Ryan White Medical Case Manager
Fort Bend Family Health Center
09.2016 - 12.2016
- Accomplished both brief and comprehensive assessments and diagnosis to determine the need for social treatment, establish treatment goals, and selected appropriate social work treatment techniques, on the basis of problems and needs of clients and families/caregivers, which will be most effective
- Developed specific clinic or program treatment goals such as developing communication patterns with members of other disciplines, and determining priorities for services and the method of services.
- Reduced care costs without sacrificing quality through service coordination and multidisciplinary collaboration.
Social Work Intern
A-Med Hospice
10.2015 - 05.2016
- Trained with both a Task Supervisor and Field Supervisor to complete comprehensive social service assessments and brief follow up assessments on both patients and their families
- Assisted with connecting clients with needed resources
- Advocated for clients at Nursing home facilities and at staff Medical Team Meetings
- Provided supportive counseling for both clients and their families under the direct supervision of both supervisors
- Worked closely with all members of the hospice medical team daily to ensure clients were getting comprehensive medical care
- Assisted Volunteer Coordinator with monthly volunteer events to benefit clients at different nursing home facilities
- Other duties as assigned.
Ryan White Medical Case Manager
Houston Area Community Services
06.2014 - 11.2015
- Area Community Services
- Communicating with others (internally and externally) in an interdisciplinary team setting
- Accomplished both brief and comprehensive assessments and diagnosis to determine the need for social treatment, establish treatment goals, and selected appropriate social work treatment techniques, on the basis of problems and needs of clients and families/caregivers, which will be most effective
- Developed specific clinic or program treatment goals such as developing communication patterns with members of other disciplines, and determining priorities for services and the method of services
- Kept abreast of new knowledge and techniques related to the practice of social work and new medical treatment modalities as they might affect the social adjustment or lifestyle of clients via literature, professional settings, and staff development activities, documents services provided in client record and CPCDMS database or other databases
- Performed quality management and assurances activities.
Education
MSW Degree -
Our Lady of the Lake University
BSW Degree - undefined
Texas State University
Associates Degree - General Studies
San Jacinto Community College
Skills
Interviewing skills
Client needs assessments
Written and verbal communication
Program development
Conflict Resolution
Training and Development
Teambuilding
Timeline
Medical Case Management Program Coordinator and Staff Therapist
The Montrose Center
10.2018 - Current
Ryan White Medical Case Manager
The Montrose Center
02.2018 - 10.2018
Ryan White Medical Case Manager
Fort Bend Family Health Center
09.2016 - 12.2016
Social Work Intern
A-Med Hospice
10.2015 - 05.2016
Ryan White Medical Case Manager
Houston Area Community Services
06.2014 - 11.2015
MSW Degree -
Our Lady of the Lake University
BSW Degree - undefined
Texas State University
Associates Degree - General Studies
San Jacinto Community College