Summary
Overview
Work History
Education
Skills
Timeline
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Heaven Bolieu

Texas City,TX

Summary

Dynamic and outgoing professional with extensive customer service experience, notably at Scooters Coffee Shop. Excelled in multitasking and organization, significantly enhancing customer satisfaction. Adept at problem-solving and maintaining attention to detail, I am a proven team player who consistently ensures operational excellence. Skilled in both opening and closing coordination, my approach boosts efficiency and team cohesion.

Overview

2
2
years of professional experience

Work History

Barista

Scooters Coffee Shop
Texas City, TX
09.2024 - Current
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Memorized official and off-menu coffee and tea preparations.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Store Front Staff Member

The Local Artisan
Friendswood, TX
04.2023 - 08.2024
  • Addressed customer questions and concerns regarding products and services.
  • Operated cash registers to process sales transactions quickly and accurately.
  • Ticketed, arranged, and displayed merchandise to promote sales.
  • Opened and closed the store for the owner.

Lifegaurd

Schlitterbahn Galveston Island Waterpark
Galveston, TX
03.2023 - 07.2023
  • Helped and instructed patrons using heavy and potentially risky recreational equipment.
  • Inspected rescue tubes and buoys regularly to ensure they are in good condition.
  • Recognized swimmers in need of assistance and acted quickly.
  • Observed sections of assigned water zone of responsibility.

Education

High School Diploma -

Star Christian Homeschool Academy
Texas City, TX
05-2025

Skills

  • Customer service experience, along with all work experience

  • Opening and closing duties
  • Multitasking and organization
  • Opening and closing coordination
  • Problem-solving
  • Attention to detail
  • Team player
  • Friendly and outgoing

Timeline

Barista

Scooters Coffee Shop
09.2024 - Current

Store Front Staff Member

The Local Artisan
04.2023 - 08.2024

Lifegaurd

Schlitterbahn Galveston Island Waterpark
03.2023 - 07.2023

High School Diploma -

Star Christian Homeschool Academy

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Heaven Bolieu