Mariah Caruso-Link
Coraopolis,PA
Summary
Motivated worker seeking entry level position as a front desk receptionist. Outgoing and friendly, ready to create connections and provide a smooth experience for patients. Organized with years of experience in customer service, working as a professional, and hardworking employee.
Overview
10
10
years of professional experience
Work History
Barista
STARBUCKS COFFEE COMPANY
300 Davis Blvd, Pittsburgh PA - (412) 809-3045
08.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Contributed to a positive team environment through effective communication and collaboration with Starbucks partners.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Air Handler
United Parcel Service
International Drive Moon, PA - (412) 375-6080
07.2019 - Current
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Realtor/referral Agent
Berkshire Hathaway The Preferred Realty
1005 Beaver Grade Rd. Suite 200. Moon PA
11.2020 - 09.2023
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Cashier/Lifeguard
Crafton Borough
Pittsburgh, PA
05.2014 - 09.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- taught swim lessons to provide quality instruction to students of all ages and skill levels.
- Supervised many children in the water and kid pool to ensure safety at all times.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Education
High School Diploma -
Moon Area High School
Moon Township07.2019
Skills
- Customer service and assistance
- Experience in filling out contracts and paper work
- Experience in communication in professional and casual work environments
- Experience in working with people of all differing ages and backgrounds
Timeline
Barista
STARBUCKS COFFEE COMPANY
08.2021 - Current
Realtor/referral Agent
Berkshire Hathaway The Preferred Realty
11.2020 - 09.2023
Air Handler
United Parcel Service
07.2019 - Current
Cashier/Lifeguard
Crafton Borough
05.2014 - 09.2018
High School Diploma -
Moon Area High School