Sydnie Greer

Des Moines,IA

Summary

A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

years of professional experience

Work History

Barista

Starbucks

Ankeny, IA

08.2023 - Current

Greeted customers and took orders for coffee drinks, food items, and other beverages.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and americanos.
Provided excellent customer service by responding to inquiries quickly and professionally.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Customer Service Associate

Hy-Vee

Urbandale, IA

10.2021 - Current

Helping customers at the service counter with any issues they have
Services include money orders, Western Union transactions, paying bills, postage, etc
Actively listen to customers and handle concerns quickly
Answered customer telephone calls promptly to avoid on-hold wait times
Offered advice and assistance to customers, paying attention to special needs or wants
Provided training and support to new associates to help provide high-quality customer service
Trained as a checker, and a self-checkout clerk as well.

Waitress

Beaverdale Estates

Des Moines, IA

05.2021 - 09.2021

Serving three meals a day to the elderly at a retirement home
Answering any menu questions
Carrying multiple plates/glasses at a time
Serving food and drinks
Setting and bussing tables
Cleaning the dining room.

Education

High School Diploma -

Roosevelt High School

Des Moines

05.2023

Skills

Customer Service Assistance
Hospitality and Accommodation
Presenting Solutions

Guest Satisfaction
POS Systems

Timeline