Heaven Cerka
McDonald's
Corpus Christi,TX
5
years of professional experience
Customer-focused professional with experience providing friendly and efficient service in fast-paced environments. Skilled in communication, teamwork, problem-solving, cash handling, and assisting customers with their needs. Dependable, adaptable, and comfortable managing multiple responsibilities while maintaining a positive and professional attitude. Seeking an opportunity to apply strong customer service and interpersonal skills while continuing to grow professionally.
Work History
Crew Member
1 Year 1 Month- Provided friendly and efficient customer service in a fast-paced restaurant environment.
- Took customer orders accurately and processed cash, credit, and mobile payments using the POS system.
- Prepared and packaged food according to company standards, food safety guidelines, and customer requests.
Crew Member
3 Months- Provided friendly and professional customer service to guests in a busy movie theater environment.
- Sold movie tickets, concessions, and promotional items while accurately processing cash and card payments.
- Prepared and served popcorn, beverages, and other concession items while following food safety and sanitation standards.
- Assisted guests with questions about movie times, theater locations, seating, and AMC services.
Crew Member
1 Month- Provided friendly and efficient customer service in a fast-paced restaurant environment.
- Took customer orders at the front counter and drive-thru while ensuring accuracy and customer satisfaction.
- Operated POS systems and accurately handled cash, credit card, and mobile payments.
- Prepared, assembled, and packaged menu items according to company quality and food safety standards.
Crew Member
3 Years- Provided friendly and efficient customer service in a fast-paced restaurant environment.
- Took customer orders accurately and processed cash, credit, and mobile payments using the POS system.
- Prepared and packaged food according to company standards, food safety guidelines, and customer requests.
Education
High school diploma or GED
Skills
Food handling
Cash management
Processing cash transactions
Serving
Retail sales
Customer service
Additional Information
Authorized to work in the US for any employer
Timeline
Crew Member
McDonald's
07.2025 - CurrentRead More
Crew Member
AMC Theatres
10.2024 - 01.2025Read More
Crew Member
Burger King
09.2024 - 10.2024Read More
Crew Member
McDonald's
09.2021 - 09.2024Read More
Casman Alternative Academy
High school diploma or GED
Read More