Kaitlyn Summerfield
Flowery Branch,GA
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.
Overview
2026
2026
years of post-secondary education
Work History
Crew Member
Dunkin' Donuts
Flowery Branch, GA
05.2025 - 05.2025
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Educated customers on menu items, product ingredients and nutritional values.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Checked expiration dates on all products before serving them to customers.
- Resolved customer complaints in a professional manner.
- Adhered to health department regulations regarding food handling procedures.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Restocked kitchen supplies including food products and utensils.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Maintained an organized work area to ensure efficient operations.
- Assisted management team with inventory counts of food products and beverage supplies.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Served food quickly for positive guest experiences.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Presented orders to guests within anticipated service times.
- Drove team success by quickly completing assigned tasks.
- Took orders from patrons and input selections into store computer system.
- Packed fast food products in approved containers, cups, and bags.
- Stocked shelves and cases with new or transferred items.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Upheld high standards of productivity and quality in operations.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Wiped down tables and equipment, swept and refilled stock.
- Interacted pleasantly with guests to deliver quality customer service.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Organized and restocked supplies to support operations and team productivity.
- Processed payments on cash register and counted back bills and change to patrons.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained safe food handling practices to prevent germ spread.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Directed patrons to restrooms and other amenities within facility.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Scrubbed and polished counters to remove debris and food.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Crew Member
Prepa pizza
Flowery Branch, GA
03.2025 - 04.2025
- Adhered to health department regulations regarding food handling procedures.
- Maintained an organized work area to ensure efficient operations.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Drove team success by quickly completing assigned tasks.
- Stocked shelves and cases with new or transferred items.
- Upheld high standards of productivity and quality in operations.
- Wiped down tables and equipment, swept and refilled stock.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Organized and restocked supplies to support operations and team productivity.
Education
Flowery Branch High School
Flowery Branch, GASkills
- Customer service
- Food safety
- Menu knowledge
- Inventory management
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Quality assurance
- Multitasking and organization
- Product knowledge
- Food preparation
- Product promotion
- Food handling
- Workplace safety
- Attention to detail
- Teamwork and collaboration
- Basic math
- Verbal and written communication
- Beverage preparation
- Customer engagement
- Ordering procedures
- Food running
- Food handling safety
- Cleaning and sanitation
- Hospitality and accommodation
- Cash handling
- Order management
- Basic cooking techniques
- Positive attitude
- Company standards
- Quality control checks
- Clear communication
- Task prioritization
- Housekeeping
- Stock management
- Creativity and innovation
- Sanitation protocols
- Safe food handling
- Drive-thru operations
Languages
English
Full Professional
Timeline
Crew Member
Dunkin' Donuts
05.2025 - 05.2025
Crew Member
Prepa pizza
03.2025 - 04.2025
Flowery Branch High School