Heaven COOPER
Memphis,TN
Summary
A detail-oriented graphic designer with business management experience, focused on delivering efficient and effective design solutions. My combined skills allow me to manage projects effectively while maintaining a high standard of creative excellence. Possess specialized skills in market research, risk assessment, portfolio management, and timely delivery of projects.
Overview
6
6
years of professional experience
Work History
SALES ASSOCIATE
THE HOME DEPOT
Jonesboro, AR
08.2022 - Current
- Consistently exceeded sales targets by 25% through exceptional customer service and product knowledge
- Proactively resolved customer complaints, maintaining high customer satisfaction ratings
- Collaborated effectively with team members to create a positive and productive work environment
Graphic Design Intern
H2K Clothing Brand
Memphis, TN
05.2024 - 08.2025
- Reviewed final layouts, making improvements and suggestions as needed.
- Collaborated with internal teams on project briefs to ensure timely delivery of projects within budget constraints.
- Ensured all design materials met quality and brand standards before final submission.
RECRUITER COORDINATOR
WORKRIDE STAFFING
Memphis, TN
01.2020 - 08.2024
- Conducted thorough phone screenings of candidates, evaluating their qualifications and fit for various roles
- Weekly range from 20-30 clients
- Contributed to the development of compelling job descriptions and recruitment materials, improving candidate attraction
- Enhanced job descriptions and recruitment materials by integrating industry-specific keywords and emphasizing unique benefits, such as 'team-focused training programs.'
- Maintained an organized and up-to-date candidate database, ensuring efficient tracking of applicants
REPOSITIONING STRATEGIST
JONESBORO PUBLIC LIBRARY
Jonesboro, AR
08.2023 - 12.2023
- Conducted market research to identify underserved demographics (young stay-at-home mothers) and developed targeted services to attract this group
- Presented compelling proposals for new library initiatives to library leadership, securing buy-in for key projects
- Collaborated with the library team to track the impact of repositioning efforts, adjusting strategies to optimize results based on data analysis
Education
Bachelor of Arts - Graphic Design, Minor in General Business
ARKANSAS STATE UNIVERSITY
Jonesboro, AR12-2024
Skills
- Adobe Creative Suite
- Illustrator
- HTML
- CSS
- Customer Service
- Recruitment
- Market Research
- Project Management
- Strategic Planning
- Excellent communication
- Teamwork
- Problem-solving
- Time management
- Strong organization
Scholarships & Awards
- 2024, Northeast Arkansas American Advertising Federation Student Chapter Gold Award (Blueberry Stamp Series)
- 2023, Chancellor's List, Arkansas State University
- 2020-2023, Dean's List, Arkansas State University
- 2020-2021, First of the Pack Scholarship
- 2020-2022, Incentive Scholarship
- 03/2021, Alpha Lambda Delta Honor Society Member
- 03/2024 Zeta Phi Beta Sorority, Inc. Member
References
References available upon request.
Timeline
Graphic Design Intern
H2K Clothing Brand
05.2024 - 08.2025
REPOSITIONING STRATEGIST
JONESBORO PUBLIC LIBRARY
08.2023 - 12.2023
SALES ASSOCIATE
THE HOME DEPOT
08.2022 - Current
RECRUITER COORDINATOR
WORKRIDE STAFFING
01.2020 - 08.2024
Bachelor of Arts - Graphic Design, Minor in General Business
ARKANSAS STATE UNIVERSITY
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