Heaven Cuiffo
Deer Park,NY
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
11
11
years of professional experience
Work History
Medical Receptionist
Belaray dermatology
Hicksville, NY
07.2022 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Manager of Operations
Edelweiss Delicatessen
Kings Park, NY
06.2014 - 07.2022
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Created and managed budgets for operational departments and monitored progress against goals.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Oversaw inventory management activities including ordering supplies as needed.
Education
Some College (No Degree) - Psychology
Suffolk County Community College
Brentwood, NYSkills
- Medical Billing
- Insurance Verification
- Records Management
- Referral Verification
- Patient Relations
- Front Desk Operations
Timeline
Medical Receptionist
Belaray dermatology
07.2022 - Current
Manager of Operations
Edelweiss Delicatessen
06.2014 - 07.2022
Some College (No Degree) - Psychology
Suffolk County Community College