Heaven Curtis
Grants Pass,OR
Summary
Positive and upbeat professional dedicated to balancing guest satisfaction with business goals. Highly organized in managing check-in and check-out processes, while seamlessly coordinating services with a diverse team. Known for exceptional multitasking, planning, and communication skills, I thrive in dynamic environments and maintain a positive, composed demeanor in all situations.
With a strong background in customer service and collaboration, I bring excellent computer proficiency and a welcoming approach to interactions with office visitors and vendors. I am eager to contribute my skills and energy to a team-focused, service-oriented organization.
This version highlights your strengths while maintaining a friendly and professional tone that will resonate with potential employers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Dr. Steve Rogers D.M.D
Grants Pass, OR
01.2023 - 12.2024
- Greeted visitors warmly and directed them to correct personnel or office.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Handled incoming and outgoing mail and packages.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Education
Associate of Science - Dental Hygiene/or Registered Nurse
Rogue Community College
Grants Pass, ORSkills
- Appointment scheduling
- Conflict management
- Customer assistance and interaction
- Skilled in Open Dental software
- Adaptable
- Flexible
- Conflict resolution skills
- Teamwork
Accomplishments
- Attended the Oregon National Guard Youth Program (6 mos.)-Quasi Military Structure
- Graduated early from high school
- Trusted Nursery Worker at my church
- Regular blood donator
Certification
- CPR & AED Certifications
- Food Handlers License
References
- Jennifer Usrey: Former Coworker- (541)-660-2844
- Kandice Burton: Babysitting employer- (541)-226-1601
- Amy Hemsley: Mentor- (801)-473-9889
Timeline
Front Desk Receptionist
Dr. Steve Rogers D.M.D
01.2023 - 12.2024
- CPR & AED Certifications
- Food Handlers License
Associate of Science - Dental Hygiene/or Registered Nurse
Rogue Community College
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