Heaven Denton
Sacramento,CA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Walmart. Skilled in customer service and maintaining high cleanliness standards, showcasing reliability and organizational prowess. Excelled in high-pressure situations, effectively managing customer concerns and maintenance requests, contributing to a positive and efficient work environment.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Walmart
Sacramento, CA
10.2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Maintenance Assistant
Lady Tiger Cleaning Services
Sacramento, CA
05.2019 - 06.2021
- Maintained safety conditions and standards in facility.
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.
Education
Currently Enrolled - Business
Sacramento City College
Sacramento, CASkills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Organized
- Clean
Timeline
Customer Service Cashier
Walmart
10.2021 - Current
Maintenance Assistant
Lady Tiger Cleaning Services
05.2019 - 06.2021
Currently Enrolled - Business
Sacramento City College