3D printing, to expand skills and techniques Blogging/Vlogging Tech enthusiast, passionate about exploring the latest advancements and innovations Web Development and Design Martial Arts Mindfulness Practices
Heaven smith
Columbus
Summary
Experienced with patient care and clinical procedures in a fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction—knowledge of effective patient communication and meticulous record-keeping.
Overview
5
5
years of professional experience
Work History
Certified Medical Assistant
Ohio State University Wexner Medical Center
04.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Warehouse Associate
Amazon
05.2023 - 07.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Dog Groomer
Pet Supplies Plus
08.2020 - 04.2023
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Education
Bachelor of Science - Neuroscience
The Ohio State University
Columbus, OH12-2025
No Degree - Medical Assisting/PCA/Phlobotomy
Larock Healthcare Academy
Columbus, OH03-2023
No Degree - Data Analytics
Coursera
12-2025
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Phlebotomy techniques
- Data entry
- EMR / EHR
Interests
Timeline
Warehouse Associate
Amazon
05.2023 - 07.2023
Certified Medical Assistant
Ohio State University Wexner Medical Center
04.2023 - Current
Dog Groomer
Pet Supplies Plus
08.2020 - 04.2023
Bachelor of Science - Neuroscience
The Ohio State University
No Degree - Medical Assisting/PCA/Phlobotomy
Larock Healthcare Academy
No Degree - Data Analytics
Coursera
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