Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Heaven Tschoepe

San Antonio,TX

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

3
3
years of professional experience

Work History

Sales Associate

EXPRESS
10.2023 - Current
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Recommended complementary purchases to customers, increasing revenue.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Data Entry Clerk

BFI Treasures Gift Shop
07.2023 - 08.2023
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Organized, sorted, and checked input data against original documents.
  • Created and maintained data entry logs to track data entry activities.
  • Used computer software to store and retrieve data.
  • Utilized techniques for increasing data entry speed.

Team Member

Panera Bread
03.2021 - 07.2022
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Operated register to process payments and collect cash payment for order totals.
  • Cleaned and organized kitchen, dining and service areas.
  • Prepared food orders to support waitstaff and other team members.

Education

No Degree - Business

San Antonio College
San Antonio, TX

High School Diploma -

Madison High School
San Antonio, Tx
06.2022

Skills

  • Reliability
  • Team work
  • Strong Communication and Interpersonal Skills
  • Client Service
  • Cash Register Operation
  • Outgoing Personality
  • Excellent Communication
  • Store Policies and Procedures
  • Safety and Cleanliness Standards
  • Money Handling
  • Positive Customer Engagement
  • Exceptional customer service
  • Time management abilities

Additional Information

Volunteer History


Chi-Alpha Christian Fellowship UTSA ~ Assistant Remoldeder

Timeline

Sales Associate

EXPRESS
10.2023 - Current

Data Entry Clerk

BFI Treasures Gift Shop
07.2023 - 08.2023

Team Member

Panera Bread
03.2021 - 07.2022

No Degree - Business

San Antonio College

High School Diploma -

Madison High School

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Heaven Tschoepe