Summary
Overview
Work History
Education
Skills
Certification
Timeline
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HEAVEN ZAVALA

Griffith,USA

Summary

Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.

Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients, and family to provide continuous top-quality care and education.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
Schererville, IN
09.2022 - Current
  • Greeted pharmacy customers and answered questions about over-the-counter medications and prescriptions
  • Filled prescriptions for customers by measuring, preparing and packaging medications
  • Prepare medications that require mixing
  • Adhere to HIPAA guidelines
  • Administer flu vaccinations
  • Collaborated with insurances regarding processing claims and claim reversals
  • Explored cost saving options with patients including prescription discount cards and manufacturer coupons

EMS Driver

Superior Ambulance
Highland, IN
04.2022 - 09.2022
  • Provide safe and efficient medical transport for BLS patients
  • Provide exceptional patient care
  • Follow safety measures during lift assists
  • Ability to understand basic medical terminology
  • Be knowledgeable of patient medical information

Professional Bather

Petsmart
Schererville, IN
09.2021 - 04.2022
  • Assist the salon by answering phones, scheduling appointments, and maintaining a clean and safe work environment
  • Complete and apply safety training standards
  • Perform bathing functions per client's request and care for pets until picked up
  • Lift up to 75+lbs
  • Observe critical and non-critical signs of stress in pets and respond appropriately
  • Provide professional communication to establish rapport and trust with clients

Education

Certified Pharmacy Technician -

CVS Pharmacy
IN

Bachelor of Science - Nursing

Purdue Northwest University
05-2028

Skills

  • Communication
  • Organization
  • Customer Service
  • Leadership
  • Problem Solving
  • Time Management
  • Insurance billing
  • Prescription filling
  • Confidentiality and HIPAA
  • Drug safety
  • Pharmaceutical calculations

Certification

  • Pharmacy Technician
  • CPR
  • CNA - Certified Nurse Assistant

Timeline

Pharmacy Technician

CVS Pharmacy
09.2022 - Current

EMS Driver

Superior Ambulance
04.2022 - 09.2022

Professional Bather

Petsmart
09.2021 - 04.2022

Certified Pharmacy Technician -

CVS Pharmacy

Bachelor of Science - Nursing

Purdue Northwest University