Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Isabella Brall

Tempe,AZ

Summary

Dedicated and responsive professional with proven skills in classroom management, behavior modification, and individualized support. Focused on building connections with students of different skill levels to promote learning, strengthen engagement and help students reach full potential. I serve as role model by using growth mindset to develop young minds and inspire love of learning. Highly-motivated to work with others to achieve company goals and deliver exceptional service.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

Walgreens
Phoenix, AZ
08.2024 - Current
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Prepared compound medications under the supervision of a licensed pharmacist.

Teacher

The Learning Experience
Phoenix , AZ
06.2023 - Current
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Collaborated with colleagues on developing new classroom projects and monthly themes.
  • Provided individual attention to each student as needed during class time.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.

Customer Service Cashier

Walgreens
Phoenix, AZ
03.2023 - 08.2024
  • Welcomed customers, offering assistance to help find store items.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Handled customer complaints and concerns in a timely manner, escalating complex issues to direct supervisor for quick resolution.

Playland Monitor

Whiz Kidz Playland
Phoenix, AZ
03.2022 - 01.2023
  • Provided nurturing and appropriate environment for children of various ages.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Maintained safe play environment.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.

Education

High School Diploma -

Desert Vista High School
Phoenix
05-2024

Skills

  • Conflict resolution
  • Parent and student communication
  • Critical thinking
  • Task prioritization
  • Empathy and patience
  • Team collaboration
  • Communication
  • Reliability and punctuality

Languages

Spanish
Full Professional

Accomplishments

  • National Honors Society Graduate

References

References available upon request.

Timeline

Pharmacy Technician

Walgreens
08.2024 - Current

Teacher

The Learning Experience
06.2023 - Current

Customer Service Cashier

Walgreens
03.2023 - 08.2024

Playland Monitor

Whiz Kidz Playland
03.2022 - 01.2023

High School Diploma -

Desert Vista High School

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Isabella Brall