Heavenly Haley
Ontario
Summary
Adept at enhancing customer experiences and streamlining operations. With a blend of strong work ethic and empathy, my background spans roles from cashier to companion caregiver, showcasing my cash handling prowess and exceptional customer service skills.
Professional retail worker with solid experience and readiness for this role. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Dolls Kill
08.2021 - 05.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
General Merchandise Clerk
Stater Bros. Company
05.2021 - 08.2021
- Pushed and stocked product in multiple departments and consistently met time targets.
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Resolved customer complaints and escalated to store management for enhanced support when necessary to drive positive customer experiences.
- Contributed to increased sales through effective product displays and strategic merchandising techniques.
- Complied with health regulations, sanitation guidelines, and safety procedures for department and store to promote safe and clean shopping environment for guests.
Companion Caregiver
Maxim Healthcare Agency
10.2022 - 05.2024
- Assisted clients with daily living activities, improving their quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided transportation to appointments and social events, promoting client independence and participation in community activities.
- Implemented personalized care plans to address individual client needs and preferences.
- Maintained accurate documentation of client progress, including daily logs of activities and observed behaviors.
- Demonstrated flexibility in adapting to changing client needs, providing consistent, high-quality care amidst evolving circumstances.
Cashier
G&M Oil
09.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
34 Bar and Bistro Mathis Home
07.2024 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Bachelor of Science - Healthcare
Grand Canyon University
Phoenix, AZHigh School Diploma -
John W. North
Riverside, CA05-2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cash register operation
- Written and verbal communication
- Order taking
Timeline
Cashier
34 Bar and Bistro Mathis Home
07.2024 - Current
Cashier
G&M Oil
09.2023 - 08.2024
Companion Caregiver
Maxim Healthcare Agency
10.2022 - 05.2024
Warehouse Worker
Dolls Kill
08.2021 - 05.2022
General Merchandise Clerk
Stater Bros. Company
05.2021 - 08.2021
Bachelor of Science - Healthcare
Grand Canyon University
High School Diploma -
John W. North
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