Pharmacy Technician
CVS Pharmacy
Cedar Rapids, IA
02.2026 - Current
- Processed prescription orders using pharmacy management software efficiently.
- Supported insurance claims processing by verifying patient information promptly.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.