Summary
Overview
Work History
Skills
Certification
Languages
Affiliations
References
Timeline
Generic

Heber Hernandez

Phoenix,AZ

Summary

Proven track record in enhancing customer satisfaction and sales at Supercuts, leveraging exceptional multitasking and organizational skills. Fluent in English and Spanish, adept at coordinating seamless operations and driving retail product revenue growth. Demonstrates a commitment to excellence and a safe driving history, ensuring timely delivery and superior service.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Warehouse/Customer Service Representative

Uncommon USA, Inc
Phoenix, Arizona
03.2023 - Current
  • Supported sales team members to drive growth and development.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Ensured timely transportation of event materials.

Hair Stylist

Great Clips Salon
Phoenix, Arizona
01.2013 - Current
  • Evaluated customers' hair and physical attributes to recommend suitable beauty treatments.
  • Regularly attended industry events to remain knowledgeable about new hairstyling styles.
  • Educated clients on proper home hair care maintenance techniques.

Salon Manager

Supercuts
Phoenix, Arizona
05.2003 - 01.2011
  • Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
  • Addressed customer problems quickly and according to service standards.
  • Conducted regular meetings to brief employees about salon's success and announce sales goals.
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.

Skills

  • Delivery scheduling
  • Customer service
  • Multitasking and organization
  • Proficient in English and Spanish
  • Safe Driving History
  • Coordination

Certification

  • Cosmetology license

Languages

Spanish
Professional

Affiliations

  • Assisted friends in setting achievable fitness goals through personalized workout training plans

References

References available upon request.

Timeline

Warehouse/Customer Service Representative

Uncommon USA, Inc
03.2023 - Current

Hair Stylist

Great Clips Salon
01.2013 - Current

Salon Manager

Supercuts
05.2003 - 01.2011
  • Cosmetology license

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Heber Hernandez