Hector Alberto
Las Vegas
Summary
Developed skills in a fast-paced warehouse environment, focusing on organization and time management to reach store standards. Dedicated Lumber Sales Associate skilled in assisting customers with product selection and providing informed recommendations. Collaborates effectively with colleagues to maintain sales floor organization and enhance shopping experiences. Consistently prioritized customer needs to drive satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Lumber Sales Associate
The Home Depot Inc
Las Vegas, NV
03.2021 - 01.2023
- Assisted customers in selecting appropriate lumber products based on project requirements.
- Maintained knowledge of lumber specifications, including types and grades for informed recommendations.
- Collaborated with team members to ensure timely restocking of inventory on the sales floor.
- Educated customers on safe handling and storage of lumber materials to promote safety awareness.
- Increased lumber sales by providing excellent customer service and in-depth product knowledge.
- Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
- Moved bulk customer orders with safe operation of forklifts.
- Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
- Assisted customers in determining best-fit products and located desired items in lumber yard.
- Received incoming lumber deliveries, sorted items and stored in correct racks by dimensions and quality.
- Managed special orders for clients seeking custom lumber products or quantities not readily available on the sales floor.
- Provided support to fellow associates during busy periods or when faced with challenging customer inquiries, contributing to a cohesive team atmosphere.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
Concession Stand Worker
Pizzoli (Custom Pizza Truck)
Las Vegas, NV
03.2023 - 03.2023
- Managed cash register operations, accurately handling transactions and maintaining financial records.
- Collaborated with team members to streamline food preparation processes, enhancing service efficiency.
- Maintained cleanliness and organization of concession area, adhering to health and safety standards.
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
- Maintained clean, organized workspace according to operational standards.
- Communicated stand offerings and answered guest questions regarding orders.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
Bonanza High School
Las Vegas, NV05-2019
Skills
- Warehouse safety
- Teamwork and collaboration
- Customer service
- Reliable and responsible
- Honest and dependable
- Problem-solving abilities
- Organizational skills
- Positive customer engagement
- Store organization
- Store opening and closing
Languages
Spanish
Professional Working
Timeline
Concession Stand Worker
Pizzoli (Custom Pizza Truck)
03.2023 - 03.2023
Lumber Sales Associate
The Home Depot Inc
03.2021 - 01.2023
High School Diploma -
Bonanza High School