Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hector Franco De Lira

Huntington Park,CA

Summary

Proven Digital Shopper at Walmart, I excel in merchandise selection and fostering teamwork, significantly enhancing customer satisfaction. Skilled in order fulfillment and customer service, I adeptly managed inventory and resolved inquiries, boosting sales through efficient, accurate service. My upbeat attitude and attention to detail have been pivotal in delivering outstanding shopping experiences.

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Overview

3
3
years of professional experience

Work History

Digital Shopper

Walmart
09.2021 - 12.2024
  • Assisted customers in selecting products to enhance their shopping experience.
  • Helped clients find desired items, contributing to increased sales.
  • Offered product advice to ensure customers made informed purchasing decisions.
  • Enhanced shopping experience with attentive and efficient service.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Developed strong partnerships with retail staff, fostering a sense of teamwork in preventing losses.
  • Enhanced customer satisfaction by providing efficient and accurate service in a fast-paced retail environment.

Education

High School Diploma -

Huntington Park High School
Huntington Park, CA
06-2020

Skills

  • Order fulfillment
  • Merchandise selection
  • Product awareness
  • Teamwork and collaboration
  • Multitasking and organization
  • Customer service
  • Attention to detail
  • Heavy lifting
  • Flexible schedule
  • Online order processing
  • Upbeat and outgoing attitude
  • Retail store layouts

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Digital Shopper

Walmart
09.2021 - 12.2024

High School Diploma -

Huntington Park High School
Hector Franco De Lira