Summary
Overview
Work History
Education
Skills
Timeline
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Hector Gomez

Mansfield ,TX

Summary

Hardworking and passionate job seeker with strong customer service skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

26
26
years of professional experience

Work History

Delivery Driver

MedCare Farms
09.2021 - 08.2023
  • In charge of delivery fleet of vehicles. Maintain up keep and schedule mechanical maintenance as required.
  • Training new delivery drivers to perform stellar customer service and uniform delivery presentation so customer received same experience regardless of driver.
  • Contributed to company growth by cross-recommending additional products during deliveries, resulting in increased sales revenue.
  • Supported warehouse operations when needed, contributing to precise product weighing, packaging and labeling.
  • Verified accuracy of all deliveries against order forms.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Wrote Standard Operating Procedures for Delivery Dept.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Drove large quantities of product to other retail establishments throughout state of California. Responsible for delivery and collection of payment of large quantities of cash with no discrepancies on my record.

Store Manager

In Motion Pictures
02.2002 - 03.2005
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by choosing innovative visual merchandising displays and store layouts.
  • Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed inventory control, cash control, and store opening and closing procedures.

Store Manager

Cellutel
04.1997 - 02.2002
  • Customer service and sales of Cell phones, contracts and accessories
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.

Education

High School Diploma -

Pacific Palisades High School
Pacific Palisades, CA
06.1990

Skills

    • Product Promotion
    • Clean Driving Record
    • Teamwork and Collaboration
    • Dependable and reliable
      • Positive Attitude
      • Fluent in Spanish
      • Punctual and Reliable
      • Excellent Customer Service

Timeline

Delivery Driver

MedCare Farms
09.2021 - 08.2023

Store Manager

In Motion Pictures
02.2002 - 03.2005

Store Manager

Cellutel
04.1997 - 02.2002

High School Diploma -

Pacific Palisades High School

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Hector Gomez