Flexible and dependable shift manager with extensive experience in planning and maintaining work schedules, managing employee relations, and collaborating with supervisors and subordinates to ensure exceptional customer service. Proficient in traffic management and roadside assistance, employing effective problem-solving techniques to swiftly resolve incidents. Possesses in-depth knowledge of vehicle recovery, emergency protocols, and road safety measures. Committed road safety professional dedicated to maintaining traffic flow and ensuring driver safety. Demonstrates expertise in efficiently handling traffic incidents and providing vital roadside assistance. Recognized as a highly reliable team player who excels at adapting to changing situations while maintaining clear communication. Skilled in vehicle recovery and first aid.