Hector Morales

• Controlled reduction of loss inventory by protecting company assets.
• Wrote reports for internal and external crime, burglary, or theft.
• Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
• Patrolled store departments to check for suspicious activities.
• Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
• Checked CCTV for evidence of shoplifting.
• Built professional relationships with local law enforcement and other related organizations.

• Recorded incident reports with detailed accounts of occurrences.
• Oversaw team of security officers and managed scheduling and performance evaluations.
• Conducted regular patrols of facility to detect and deter security threats.
• Prepared and submitted reports to keep management informed of security activities and developments.
• Monitored alarm systems and CCTV footage to enable prompt attention and response.
• Screened vendors and contractors before granting access to restricted areas within the premise.
• Kept team compliant with security protocols and appearance standards.
• Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.

• Calculated quotes and educated potential clients on insurance options.
• Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
• Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.

Secured entrances for various amazon locations throughout the Bronx and manhattan via using cctv cameras and making regular walks reporting safety hazzards. Making hourly entries and filling out log books.

• Recorded incident reports with detailed accounts of occurrences.
• Oversaw team of security officers and managed scheduling and performance evaluations.
• Conducted regular patrols of facility to detect and deter security threats.
• Prepared and submitted reports to keep management informed of security activities and developments.
• Monitored alarm systems and CCTV footage to enable prompt attention and response.
• Supervised and evaluated security staff performance to determine compliance with safety regulations.
• Monitored and approved access control systems for accessibility to authorized personnel.
• Collaborated with management to develop security policies and procedures.
• Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
• Supervised a team of at least 6 guards to maintain safety and control of all entrance points and exits for both employees an guests.
• Developed and implemented strategies to prevent and respond to security incidents.
• Analyzed and investigated incidents alongside functional management and security supervisors.
• Responded swiftly to security incidents and effectively resolved security issues.