Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Hector Moreno

Reynosa,Tamps

Summary

I am a dedicated Customer Service agent, with almost two years of experience in Motorola Solutions.

I appreciate team work, proper communication, and opportunities to learn.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Motorola Solutions
Reynosa, Tamps.
04.2022 - Current
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • My responsibilities were making sure that customers got what they needed in time and form.
  • Trained new hires.

Customer Sales Representative

La Higienica
Reynosa, Tamps
08.2018 - 04.2022
  • Assessed customer needs to recommend appropriate products.
  • Greeted and assisted customers to foster positive experiences.
  • Reset store displays for special events and seasonal merchandise changes.
  • Trained new hires.

Education

MBA - International Business Management

TecMilenio
Reynosa, Tamps
06-2021

Skills

  • Call Center Operations
  • Grammar
  • Credit Card Payment Processing
  • Customer Service
  • Positive and Professional
  • Call Management
  • Inbound and Outbound Calling

Custom

References available upon request.

Timeline

Customer Service Representative

Motorola Solutions
04.2022 - Current

Customer Sales Representative

La Higienica
08.2018 - 04.2022

MBA - International Business Management

TecMilenio

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Hector Moreno