Hector Rojas
Winter Garden
Summary
Resourceful professional in financial services, known for high productivity and efficient task completion. Specialized in risk assessment, regulatory compliance, and customer service. Excel using communication, problem-solving, and adaptability skills to achieve goals and meet client needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Loan Processor
Taylor Morrison
2024.06 - 2024.08
- Analyzed over 100 loan applications and supporting documents to determine eligibility for approval
- Reviewed credit reports and financial information to evaluate the creditworthiness of applicants
- Collaborated with underwriters to resolve discrepancies in applicant's financial profiles, reducing processing time by 15%.
Client Advisor
Seacoast National Bank
2023.01 - 2024.06
- Assisted customers with deposits, withdrawals, transfers, loan payments, and other banking transactions
- Cross-sold banking products such as credit cards, loans, and investments, increasing product sales by 20%
- Processed loan applications according to established guidelines, resulting in a 95% approval rate.
Administrative Assistant
Lexus of Orlando
2022.06 - 2023.02
- Managed incoming calls, providing information or transferring callers to appropriate personnel
- Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management staff
- Processed invoices for payment using accounting software applications, improving payment processing efficiency by 10%.
Real Estate Agent
Homes Unlimited
2021.04 - 2022.12
- Generated leads through networking activities such as cold calls and referrals from past clients, resulting in 30% increase in client base
- Analyzed potential investment opportunities based on financial reports
- Provided guidance to clients throughout the entire buying or selling process, closing an average of 5 deals per month.
Education
Associate of Arts Accounting and Finance -
Valencia College
Orlando, FL08.2024
Skills
- Credit analysis
- Microsoft Office
- Critical Thinking
- Customer Service
- Problem Resolution
- Bank Reconciliation
- Accounts Payable Software
- Data Entry
Certification
NMLS - 2218601
Languages
Spanish
Native or Bilingual
Timeline
Loan Processor
Taylor Morrison
2024.06 - 2024.08
Client Advisor
Seacoast National Bank
2023.01 - 2024.06
Administrative Assistant
Lexus of Orlando
2022.06 - 2023.02
Real Estate Agent
Homes Unlimited
2021.04 - 2022.12
Associate of Arts Accounting and Finance -
Valencia College
NMLS - 2218601
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